December 12th 2006 3:36 am PT
I spoke to the accessories team regarding the feedback from some members who have experienced issues while using the Xbox 360 Wireless Headset, including difficulty syncing the headset to the console, reception interference and audio sensitivity. The team wanted to let you know they are committed to providing the highest quality accessories for Xbox 360 and they would like to assist in troubleshooting and resolving those issues, whether by replacing or repairing the units under warranty. If you are experiencing any of these issues with the Wireless Headset please call 1-800-4-MY-XBOX (or your local support line.)
Edit: Made a couple of additions.