June 16th 2009 12:46 am PT

Reminder: Xbox Live Maintenance on Tuesday

 

One last reminder that on Tuesday, June 16th starting at 12:01AM PST Xbox Live will be offline for up to 24 hours while we perform scheduled maintenance.  During this time Xbox Live and the ‘My Xbox’ section of Xbox.com will be unavailable, and the Xbox.com forums will be read-only.  The rest of Xbox.com will be available with limited interruptions.

 

When we turn the service back on you won’t see anything different on your console.

 

I know that Litheon and others will be hanging out here in the Chat and I’ll try and drop in every once in a while.  You’ll also be able to find me and a couple of my co-workers at the new Xbox Live Operations Blog.

 

Trixie and the community have gotten together to suggest a few things to keep you busy while we’re busy – check it out.

 

EDIT: Maintenance is now underway.

EDIT part deux: We’re back!  Thanks for your patience.  We’re not quite ready to pack it in yet so I’ll try and say a few more things before calling it a night.

Archive By Larry Hryb, Xbox LIVE's Major Nelson

  • Anonymous

    Wheres the deal of the week Major?

  • LawdaddyCO

    Hopefully this helps!

  • II W4RLORD II

    Did you type that in Word? I think I will go fishing tomorrow.

  • Darth Sirkish

    Hopefully they’re preparing for the Spring Update!

  • XxLightkunxX

    Crap…completely forgot. And after I, with no Live, go and purchase Guilty Gear XX Reload and Sonic 3 on the PC and hoping to have gotten either tomorrow. *sigh* Damn, I forgot.

    Oh well.

  • Arsenic13

    We do need a spring update. Why not give us something small for now. The media parties would be nice. A guide fix, maybe some new format support (AVI!)

  • VGO ottoman673

    I remember when i used to be able to watch AVI files on 360…

    then the NXE came.

  • GuerillaDust

    Hey Major, would love to be playing Ghostbusters, but my 3rd X-Box is broke…
    How long til you rethink the warranty/fixing process?

  • Xclusivekill3r

    @VGO ottoman673 and @Arsenic13 Since when don’t AVI files not play on 360??? I played a AVI file today, Streamed from my computer to my xbox.

  • Cardy69

    hey gurrilladust im on console number 7, just hope this one holds out or il get a new arcade console. Major can’t you give us at least a nxe dash fix. It takes me nearly 20-30 seconds to few each page on the marketplace & the delay when viewing friends list, delays so much it cuts the music playing on the console. Still waiting on the fast forward/rewind of music on the 360 since 2005. Any hope on that?

  • sho220

    avi is a container, you guys are probably referring to xvid/divx. xvid and divx have been playable on the 360 for a while now. and i don’t know why it’d be any different after NXE, i haven’t had any problems. you do have to re-download the xvid/divx codec after updating to NXE.

  • Vasilii Zaytsev

    You won’t see anything different, but the Guide will still be as slow and broken as ever

    P.S. Fix the Guide, in case you haven’t figured that out yet

  • Snake eyes 211

    to ,e, me and 5 of my friends r netflix is working slow is the maintenance going to fix that problem???????????????????????????????

  • Cellpunxer

    I Just got the good old E74 error a few days ago and have to wait a week just to get the empty box to ship another dead console back!! yay! At least its covered under warranty now…..meh

  • Snake eyes 211

    to ,e, me and 5 of my friends r netflix is working slow is the maintenance going to fix that problem???????????????????????????????

  • DomX360

    Can anyone enlighten me why, with Xbox Live down I can no longer run my Xbox as a media center extender?

    I tried firing up my extender this morning and it attempts to login to Xbox Live?? As it is down,the connection fails and the Xbox returns to the dashboard…

    I cannot think of any logical reason why the Xbox ‘requires’ a Live connection to play the media on my media server..

    Any ideas?

  • Till X360

    The link to Trixie’s list of what to do is, ironically, hosted on a part of Xbox live that is down for maintenance…

  • juan cabrera

    Its funny that twitter says they will be down today too. I also got an email from Zune that they will be down today. Hmmm… wonder why?

  • Mikro

    Well My online day Shot xbox Live and windows live here are offline for me not even software like Microsoft office 2007 because of Live Office Office word then I got windows Live IM Mail Writer Windows Live Assistant sign in offline.

    Basicly everything I do requiring a live ID down no one mentioned Windows Live would be down Also

  • metallicorphan

    e or Major,what time do the arcade titles appear on a wednesday?
    -
    @Cellpunxer..are you sure they are sending you the empty box?,its just that they(MS)said they were gonna stop sending out empty boxes now and customers will have to send the broken 360 in boxes of their own

  • Xbox Sonic

    hope they will ban pirated users this time

  • A Place for Us

    I want my Xbox LIVE. :(

  • daEliteSniper

    Does anyone know if this Maintenance update will fix the Dashboard lag?

    It’s very annoying when you are in a game and you get a message which takes almost 30 seconds or longer to look at. That’s opening the guide, the message, closing the message and guide combined.

    This wasn’t happening after the New dashboard came out but over time it got worst. I’ve cleared my cache a few times but it doesn’t help. Other friends of mine are complaining about this as well.

  • Exu

    @metallicorphan – In my experience usually between 7am and 9am our time. Should be just after the maintenance ends.

    This maintenance sucks, means I have to do something else. Maybe I’ll dig out my Wii…

  • Arsenic13

    SHO: Please tell me what codec this is. Is of on the pc or on the Xbox Marketplace.
    Link please. I have so many films i would like to watch.

  • Goodeye84

    I gotta admit this sucks. First day of my vacation and Ghostbusters comes out I can’t even play parts of the game (multiplayer) Was excited for that.

    Of course they say 24 hours but experiance dictates that there will be lingering issues for at least 72 hours.

  • Snake eyes 211

    to ,e, me and 5 of my friends r netflix is working slow is the maintenance going to fix that problem???????????????????????????????

  • Anonymous

    I wish these half-minded dipsticks would fix the license transfer tool since they can’t make a fully working 360 that doesn’t RROD, causing me to go out yesterday and buy a new Japser revision, which leads to me not being able to play ANY of my downloaded arcade games unless i’m signed into Live.

    Backward, greedy assed team/department/whoever the hell you people are.

  • Anonymous

    This is my 8th 360 by the way. I swear if this one breaks down, i’m smashing it to pieces and mailing it to you people with extra stuff inside that’s guaranteed to be suprising.

    Hint: It’ll tell you what I think of it.

  • FireStorm777

    Hello,

    About the lag comments in the marketplace, you can check this thread:

    http://forum.teamxbox.com/showthread.php?p=12316311#post12316311

    Is MS aware of this issue ??
    Please major, let us know if there is a fix on the way. Thanks !

  • BustedChain

    Major and company: Why the heck would you schedule system maintenance on Tuesday? …the day that Live releases all sorts of content and deal of the week. Was there some reason that Wednessday wasn’t a good day to do this crap? Just seems very silly.

  • UMMAGUMMA

    @InfinitiProject

    [url=http://www.xbox.com/en-US/support/systemuse/xbox360/licensemigration/]this[/url] worked for me?

  • oO MG81 Oo

    Why do we no longer get the Live activity list???. It’s been two weeks now and no activity list. I’ve asked a few times now and no response. I’m interested to see how Red Faction and W@W are doing.

  • EliteIKE

    Glad to see they put this on the server that was going to be down….

    Trixie and the community have gotten together to suggest a few things to keep you busy while we’re busy – check it out.

  • Snake eyes 211

    my netflix has been running slow on xbox but not on my pc. hopefully you fix that

  • e

    @FireStorm777 Yes, we’re aware. Notwen (the GM of Xbox Live) discussed it at E3 and said that the next version of the Dashboard would be faster.

    @oO MG81 Oo Because Major’s been in Iraq. It’ll resume when he returns.

  • a peeking duck

    e, that’s a very candid response from you. Thanks!

  • Snake eyes 211

    to ,e, me and 5 of my friends r netflix is working slow is the maintenance going to fix that problem??????????????????????????????? please help

  • L0rN

    What the F***? The next version of the dashboard will be faster? I don`t wanna wait for the next version to get a simple thing fixed. The Problem is here since at least november last year. And everybody knows. Again my link http://www.youtube.com/watch?v=X6X73X0kgNU . I am getting really annoyed. I downloaded 847 items on the marketplace. About 120 items I paid for, and now I`m screwed because I support MS. FIX THIS NOW.

  • Shonk

    Not E’s fault LOrN
    but I do agree they need to push out a guide fix before
    the November update it does push the boat out a bit
    my guide locks up badly all the time

  • e

    @Snake eyes 211 I don’t know what “r netflix is working slow” means. Can you provide a little more detail?

  • metallicorphan

    anyone know how big Sam and Max will be tomorrow?..its just that Wallace and Gromit was about 200mb i think,and this sam and max is all 6 episodes(season 1)…so it could be near a GIG..right?

  • Snake eyes 211

    It’s slow to load from x-box(not buffering). The green rings before streams takes way to long and hd streams are practically impossible as well as streaming vids from my dashboard(for example, Major’s minute). Whats got me troubled is that I have no problems streaming netflix on my p.c. Thank you for your time and please write back so I can get some understanding of whats going on. Thank you again and have a nice day.

  • BrooksterMax

    I can’t even comprehend in my mind just how mammoth a task of maintaining a global system all works.

    Is there a single switch somewhere to turn it all off? :) and then back on again after the work?

  • EV1L SEAN

    Oh well, gives me plenty of time to finish the SP of Red Faction: Guerrilla.

  • MACPH1ST0

    @ Mikro: I had no problem accessing my Hotmail/Live email. It’s just Xbox Live and xbox.com that are down now, so keep trying.

  • Shonk

    e on marketplace download history on xbox.com
    any chance of asking the right person whoever that may be
    if we can get select all on the page at some point
    it would make things so much quicker

  • MeS FEAR

    so bad that ms is doing the maintenance today cuz i wanted to buy the evanescence songs for rock band :( hope they will be done soon….24 hours is a bit to long to me…but i hope its worth to wait such a long time

  • Snake eyes 211

    I’ve been an netflix x-box member since the biggining and while the pc streams load fine the x-box way seams like it worked fine at first and now it doesn’t. Could this be due to an increase in X-box demand from netflix and if so please tell me. once again thank you for your time.

  • BustedChain

    When XBOX Live goes down for a whole day, Microsoft should automatically refund XBOX Live gold subscribers 11 points. Sure it isn’t much, but that is the “value” (kind of) of missing 1 day of Live. (If 365 days of Live is $50 and 4000 points is $50, then 1 day of live is worth almost 11 points.) Alternately, they could just plan on giving out 1 premium theme or gamerpics at each outage. Another idea would be to make the next deal-of-the-week extra special by an even lower price, and/or better selections of discounted DLC.

    What would it take for Microsoft to make people “look forward” to an occasional outage?

  • oO MG81 Oo

    @ e, thanks for responding.

  • oue

    BustedChain- With more and more Ads/SPAM on XBOX live why is it even $50?? They are making tons of money sell all the ads and we still have to pay. I wish we could opt out if we have gold account ($50 a year)

  • Mike Nutts

    When you’ll going to fix the problem with dormant windows live accounts?
    I still cannot upgrade my original gamertag to a gold live member…

  • Exu
  • NavComm81

    I seriously hope they fix the lag with the guide. I normally overlook it, but it’s just more of an annoyance as time goes on.

  • Blue Thunder28

    I regret purchasing all my new maps and arcade games at my real home.. (i’m at my Dad’s for the week and can’t play any of my purchased content offline on his xbox) :( oh well i guess ill go out and buy prototype or red faction.

  • a peeking duck

    I think the guide lag is caused by your xbox not being to immediately fetch information from the Live servers. It happens a whole lot to some, hardly to others.

    I just wish the Xbox would cache some data to eliminate constant fetching.

  • Snake eyes 211

    to ,e, It’s slow to load from x-box(not buffering). The green rings before streams takes way to long and hd streams are practically impossible as well as streaming vids from my dashboard(for example, Major’s minute). Whats got me troubled is that I have no problems streaming netflix on my p.c. Thank you for your time and please write back so I can get some understanding of whats going on. Thank you again and have a nice day.

  • Snake eyes 211

    I’ve been an netflix x-box member since the biggining and while the pc streams load fine the x-box way seams like it worked fine at first and now it doesn’t. Could this be due to an increase in X-box demand from netflix and if so please tell me. once again thank you for your time

  • Anonymous

    @UMMAGUMMA
    That’s the License Tool i’ve been trying to use for my new 360. I only used it once, and had to use it again recently but it doesn’t work at all. Over 700+ pieces of downloadable items, NONE of them working offline.

    I forgot to add this to my list of irritations with the 360: all of your saves not working when you move your HDD to a new console with NXE. No longer will you see some info pop up telling you that the 360 has to perform some actions to your HDD for your saves to work. So yeah…. a format was in order, losing everything I had saved.

  • BustedChain

    @InfinitiProject The license process is HORRIBLE. They (Microsoft Support) expect you to redownload every piece of content to repair the license for it. I had to change consoles and in order to get my downloaded content to work I had to redownload everything to the new console. They need a “redownload all” button that just goes through you entire library and attempts to redownload the license for everything instead of making users go one by one. (Don’t they realize that some people have huge Rock Band 1 & 2, Guitar Hero, etc Libraries of files already?)

  • HazyCloud

    @ Busted Chain

    I own over 120 Arcade titles and all of the RB DLC and it took me a little less than 2 hours to redownload everything. Yes, it was a pita but it wasn’t too terribly bad. I would have to agree that a “download all content I own from X game” would be quite handy. I don’t think a “download all” would be great for the 20GB owners.

  • metallicorphan

    yeah i didnt have a chance to download all my Fallout 3 content again when my 360 came back from RRoD,so now i can’t play it(without it totally screwing up my current game save)…which would of been the perfect game to play while XBL was down
    -
    now,if you had let me download the license more than once every 12 months..things would be fine,as i did it just before my 360 broke(unless what Infinitiproject says is true,then i guess it wouldnt of mattered if i had downloaded it or not)
    -
    before i forget,is anyone having a problem with the call of duty map pack 2,when they go to play,you have to redownload it(and the others)all the time…when i select say,map pack 2 hard core,it takes me to a marketplace screen,and i have to select one,i select the makin day map and it downloads instantly(because i already have it)..and that somehow makes the other maps appear then,and everything is alright…but its doing this everytime i go to play it
    -
    anyone else have that problem?

  • Arsenic13

    The licensing tool can only be used every 6 months or a year. Chill out.

  • Snake eyes 211

    Chill out budy

  • HighDef Edition

    Cry Cry Cry. Eachtime we have a scheduled maintenance.

    Why don’t ya’ll go suck on your MOMs TITs.

    I shall be without my Xbox-360 for at least 2-3 weeks due to the E-74 failure. Just sent the box back on Saturday.

    However I choose not to cry about it (even though this is my 5th Xbox-360 failure). Earlier I made the decision that the 360 is the system to own this generation & I still believe that. So live with it .

  • metallicorphan

    first of all who are you guys telling to chill out?(i know that sounds offensive,but i am not trying to be),because i wasn’t being threatening,offensive or anything if you meant me(and i am still not ;p)
    -
    second when i did the licensing in April,it said it couldn’t be done for another 12 months
    -
    and Highdef…no one is crying over the scheduled maintenance,we are just posting our other complaints or issues we have..so just mellow out dooood
    -
    and i got two RRoDs on two Xbox’s in one day about a month ago(after mine went,i got my sister to bring her 360 round and it went straight to red)….if you have sent the box back,they have picked it up it should take about 7-10 days…it has improved a lot since the first year this happened,and my two 360s had to go to Germany!!
    -
    you should be playing by the end of next week at the latest

  • Goodeye84

    Well most of the gamerpics and game pics are showing back up in many places “e” is there a possibility that you guys can bring LIVE back sooner? I know you said “Up to 24 hours” so you have that long but if things are working it doesn’t mean you have to keep it down that long…….

    I know it’s a long shot but I wanna try out the new multiplayer on the new Ghostbusters game.

  • DarkGin87

    Id rather them use all the 24 hour downtime to make sure live comes back up without any problems well more problems than there is.

    besides I’m achievement hunting on my single player games almost 53,000

  • xMAx Sadistik

    One day is nothing! Maybe tonight I can play some Red Faction and get that Propaganda Acheivement!

  • DigitalAmoeba

    @DomX360
    Recent update by E on Xbox Operations Blog confirms Microsoft are aware of issue that under Beta and RC versions of Windows 7 the 360 won’t work as an Extender during this Live downtime as in these versions the Xbox has to log onto the network with a Live account.

    This is confirmed as a temporary thing that won’t be in the final retail release of Windows 7 (Thank the gods!)

    http://blogs.msdn.com/xblops/archive/2009/06/16/trying-to-use-your-xbox-360-as-a-windows-7-media-center-extender-right-now.aspx

  • Snake eyes 211

    to ,e, It’s slow to load from x-box(not buffering). The green rings before streams takes way to long and hd streams are practically impossible as well as streaming vids from my dashboard(for example, Major’s minute). Whats got me troubled is that I have no problems streaming netflix on my p.c. Thank you for your time and please write back so I can get some understanding of whats going on. Thank you again and have a nice day.

  • Keltic Rage

    I actually emailed part one of this. Apparently I can’t play Forza 2 because I am off line due to my DLC. Fix would be transfer my lincenses over on xbox.com, but the site is down and my lincenses are at my vaca home that’s not always hooked up to live and I carry my HD with me when I go to the beach, so I would rather not do it anyway.

    Then, I realize I can’t watch netflix watch it now.

    And finally I can not watch videos using XMP11 because I can’t access my optional media update.

    Understood at first, now I am a little aggravated, seems to me my xbox is useless unless I’m connected to LIVE. Oh well, guess I’ll revisit Crackdown tonight, since the last CD uppdate wipped my save I can enjoy it all over again.

  • OROSCO

    Was going to play one of the Community games during the downtime. What a stupid idea, not being able to play them offline. What am I going to do with the game offline thats so bad? If I had known about that, I wouldn’t have wasted the points. Bravo.

  • JDBizz

    E – you and Major must be saints to put up with all this. I guess it just must be the downside of having a really great job (I know mine does!) But reading all these comments makes me want to shoot myself.

    and, Go Ducks!

  • SyxxPac 1038

    @JDBizz I was just thinking the same thing. Especially the posts about being refunded for one day. Jebus. get a life. So sad.

  • Anonymous

    NXE is a total POS, just as I said it was going to be when they premiered it at E3 ’08.

    The most egregious problem is the lag. I see some people saying they have no lag, and I’m eternally envious of them. Everyone I know who owns a 360, myself included, has had horrendous lag getting menu data since NXE was published. Trying to re-download Portal: Still Alive the day before yesterday, my system sat there for 45 seconds with a grayed out “Buy”/”More Info” screen. This lag is COMMONPLACE. I’d love to say it’s my network, but since it’s happening to every local friend I know with a 360 and amongst us we have all of the major regional broadband ISPs represented, the fact is it’s any of our network connections.

    Remember the reason you guys at MS peddled the new dashboard: To make it faster and streamline things over the old dashboard? It’s an utter failure on every account. Menus take longer to load than I EVER remember them doing on the dashboard, even at the worst of times, and there are two to three times more menus to dig through to get to do even the simplest function unless you forgo the entire NXE and use the Dashboard-lite guide. What the hell ever happened to being able to manually pause an active download? That never made it back into the dashboard when NXE dropped.

  • Anonymous

    Continued: We’re rapidly closing in on a year now and avatars have pathetic customization. With as much emphasis as you guys put on the whole avatar system, I expected FAR MORE clothing options than there are. Most of what is there hasn’t changed since release. Where are clothes promoting MS’s own IPs? Like a shirt with the GOW Red COG/Skull on it? Where are clothes that are unlockables – something that was mentioned would be done with the avatar system?
    -
    NXE is bloat, plain and simple. It’s got a lot of bugs and it doesn’t work any better than the old dash. In fact, in my opinion, it’s far worse than the old dash. Not only slower and buggier, now, instead of one block of an ad on the old dashboard, the ENTIRE BACKGROUND gets to be an ad, and we get to pay $49.99 a year to see them, not to mention the money we spend on points and microtransactions. I don’t mind the ads in 1v100 because it’s provided free (to a point), but I’m tired of having a feature download pop up shelling out the latest Kia Soul theme.
    -
    I could rant a lot about the problems with NXE, in case you couldn’t tell. And it’s apparent that MS just doesn’t care. They pushed it out to make it look competitive with Nintendo and then dropped the ball.
    -
    PS. Please, Major, one other unrelated rant.. please get your blog coding team to make the comment box realize that a double carriage return means there should be a space between paragraphs.

  • a peeking duck

    Hey Captiosus77, do you get the lag when you’re connected to live via a router and when you’re directly connected to your broadband modem?

  • Anonymous

    I get that lag here too when browsing the dashboard and when trying to buy something. Not to mention when you go back to the dash in a party everybody’s voice starts to lag thanks to Live pulling icons or whatever for the dash

  • Anonymous

    You would think we pay $50 a year on top of useless ads for quality service instead of glorification which sometimes too much for the bandwidth allocated to the service…

  • Maurerk

    Holy crap guys, you can’t take a 24 break from your xbox? Seriously, I play a lot, and I really don’t mind taking a day off. So, why don’t you all let the people at Xbox LIVE do their job without having to hear about your whining? Seriously, they have a really awesome, but a really challenging job, so cut them some slack. Honestly, this is pathetic.

  • RuairiAU

    Hi e (and team). Can I haz recon armor – just kidding….

    Any chance you guys could look into updating the matchmaking so I can filter out non regional players. I’m in Australia and playing laggy games with Americans and Europeans aint fun. The chaps who made COD:WaW provided it in their game, but it would be great to have a system wide setting.

  • Enkeixpress

    Hey Major Nelson, As long as this maintainance actually fixes something.. I’m all good for it.

    Mainly, Lag problems loading up the marketplace aswell as dashboard slowdown aswell.

  • BillyMagnumFOD

    Please stop lag when hitting xbox button…….but seriously bring it back up i have some dlc to get to

  • GhStRdR2k

    Wow 45 seconds! thats crazy! just think if you had to wait 50 seconds. Thats almost a whole minute. I dont think I ever have to wait more than 10 or 20 seconds. I dont know what I would do if I had to wait 45 seconds. Maybe I would cry like a little baby and suck my thumb. Or like a normal person just go and get a beer instead of a stopwatch. You should be grateful, you whiny *****. Considering the amount of people, the amount of data, and time that goes into live everyday your lucky you dont have to wait 5 minutes to fetch data.

    The only thing that I want to know is are we gonna get a spring update or just a fall update. Or will we get a summer update.

  • GhStRdR2k

    And when are we gonna see the Avatar Marketplace?

  • OROSCO

    Wow, you drink beer and want to buy items/play dress-up with your Avatar with a Marketplace? Are you 21 or 12?

  • KP ScuzzyBunny

    I really don’t understand some of the stupidity going around…it’s ONE DAY! You will lose more than a day a year due to dumb things like storms and internet outages (and if you are that worried about a refund for one day of Live being down, you will probably have your internet turned off at least once a year for non-payment!).

    The laggy guide is something they are working on, but this maintenance isn’t going to fix it, so don’t think all will be well tomorrow…in case you don’t understand “maintenance with no visible changes”, what they do is install the new features, updates, and changes into the servers, and leave them “turned off”. That allows them to set up “beta-testers” to run the new features and make sure everything works, and find problems and fix them, all before releasing to the public.

    There are a few ways to work-around the laggy guide…first, and easiest, is to use xbox.com for all your browsing/ shopping. It shows all the new content, every day (except today, yes, I know), does NOT lag, and has a larger que than when you shop on your console (29 items rather than 6). The other alternative is to keep your HDD with more free space. I have two 360s, both with 120Gb drives, and if I use the marketplace on my “full” 360 it lags, if I use the one with 80Gb free, it is fast and smooth. Obviously it is not ideal to delete items just to have a faster guide, but if you have expired movies or games installed that you don’t play, you can free up 10-20GB pretty fast, and it WILL improve your dash experience.

  • Snake eyes 211

    I get that lag here too when browsing the dashboard and netflix and when trying to buy something.

  • Snake eyes 211

    I’ve been an netflix x-box member since the biggining and while the pc streams load fine the x-box way seams like it worked fine at first and now it doesn’t. Could this be due to an increase in X-box demand from netflix and if so please tell me. once again thank you for your time

  • Anonymous

    Spamming the same post over and over won’t get you anywhere, smart guy.

  • Anonymous

    And it’s not “X-box”, it’s “Xbox”. This isn’t early 2000.

  • bbe94 WAM

    Well, I’m gonna play Company of Heroes: Joint Ops on my pc

  • Tjoeb123

    Please let it be fixed soon, as I want to grab some songs from the Rock Band games via Zune Marketplace…

  • GhStRdR2k

    @OROSCO

    More like 31 and excuse me for wanting the rumored Halo ODST helmet for my avatar. How about you think first before talking out of your ass.

  • Snake eyes 211

    I ain’t afraid of no ghost

  • IxS1KxW1Tx1TxI

    This is crap, haha it’s been all day so mind as well give up people, but wow never knew so many people who wanted to get back on thier gaming chair and nerd out :P

  • DarkTear81

    @Killer Scuzzy

    Yay, you’re a funny one! =D
    “Work-Around the laggy guide by not putting stuff on your 120GB hardware and leave 80GB free”… Seriously, WHY did I get a 120GB HDD in the first place? Another point is, that there’re some peeps that don’t own a PC but a 360. They don’t have access to xbox.com cuz there’s no web-browser integrated. I had to set up an e-mail-address for two of them so they could use XBL at all cuz of that… and that was actually lame.

    Well the point is: I (and many others) pay a good bunch of money for a service that is broken right now. There’s no point in “work around” such problems. We pay for a product, the product is broken. Full Stop.

    Or do you drive a car that stops working every 10 Mile and work around by just driving it 9 Miles – or in the case of “use xbox.com” – use another car? Didn’t think so…

  • L0rN

    32 minutes left to bring LIVE back, MS. ;)

  • Jezuz OPT

    hopefully live is back on soon i havent played for days, i wanna play some gears online and some Fifa ultimate team…

  • clarky456

    Its back on.

  • Kindergamer

    It’s back. as of 12:01 a.m. PDT

  • Yukon Cornelius

    Except the Marketplace is still dead. :-(

  • clarky456

    Xbox.com has changed. The friends list, message centre ect all have a new NXE look to them now.

  • Perfect Code

    Bah, chat wont work for me atm…

  • UKresistance

    xbox.com is still down. Not like it matters since I’m at work.

  • TaygetaVendetta

    The new My Xbox page on Xbox.com looks great.

  • Cumore

    @UKresistance – clear your cookies and cache and reload the page, it’s up dont worry just have to recycle your old files. I think you can also solve the problem by just flushing your DNS but I didnt try that.

  • dafin0

    just for the heads up major nelson the “my xbox” part of xbox.com does not render very well in google chrome 3.0.1

  • DarkTear81

    You can see xbox.com? All I can see is “500 – Server Error”

  • DarkTear81

    Sorry for double-post…

    Now it’s working, but the new “MyXbox” looks awful in Firefox too…

    Oh and horray for advertising now even on my PC <.<

  • clarky456

    I cant be sure as there is now way for me to confirm this but the friends list cap may have been raised to over 100.

  • MACPH1ST0

    Wow total overhaul of the xbox.com profile page! I like the way it matches NXE now. Not everything is working on it at the moment, but what’s showing now looks good! Well done guys!

  • MACPH1ST0

    @ DarkTear81: I went to the profile page in both IE and Firefox and it looks almost exactly the same on both. Can’t say about Chrome or any other browsers though.

  • dafin0

    yeah displays fine in firefox for me, only chrome giving me trouble

  • Mikro

    Xbox Live is Back but Majornelson.com chat is down

  • Anonymous

    is that what this maintenance was for? changing the website? the dashboard is still taking its time loading crap.

  • dafin0

    InfinitiProject
    you have to be joking right?… there is no software update for the 360 for a few more months so your dashboard isnt going to load any quicker because they have maintained there servers.

  • Vice Destroyer

    I don’t know how many times it has to be said. The maintenance was never going to fix the dashboard loading issues.

    But one thing I do wish is that there was some sort of iPhone app for xbox.com. Please, whoever is in charge of this stuff. I would actually pay for this.

  • LordBBH

    clarky456: negative, friends list is still capped at 100.

    And I don’t care if maintenance wasn’t supposed to fix the NXE lag, it needs to be addressed and fixed soon, because it is seriously horrible.

  • CrimzinD

    Shouldn’t the XBLA games be out by now? *wants MTG*

  • FightDog 85

    I think during the maintance are some Arcade-Games was going lost. Sonic 3, Comix Zone and so on are all gone from the Marketplace. And wheres the Arcade Games for today (waiting for Magic!)?

  • Slider2nl

    (My xbox) is changed on the xbox.com website?

  • SOG Random

    I noticed that it appears that it appears to be everything from the past week that is no longer up, demos, community games, XBLA games etc.

    It appears that when they restarted the server the marketplace reset to an earlier date for some reason

  • MeS FEAR

    And i cant download the optional media update for some reason…it goes to 1% and then error message. I dont know if other downloads are broken too

  • metallicorphan

    is sam and max up yet?

  • metallicorphan

    okay Sam and Max is up,but i can’t retrieve data from the marketplace,so i can’t select it to download it..is there still some teething problems?…or is it just me?

  • MeS FEAR

    yea there are download issues as well…ms should fix it…but i knew there would be issues after the maintanence

  • ShiftyInc

    Still some serious problems with marketplace and the website. Can’t download stuff. Guess MS dont want my money :P

  • Exu

    Nice to see the maintenance went without a hitch as usual.

  • HeavenOrHell

    I hate how you guys changed the look of xbox.com. It’s just so ugly with that giant gray blob taking up 75% of the screen. Also I don’t need to see frickin avatars on the website. I hope you guys eventually change it back to the old look because the new one is horrid.

  • HeavenOrHell

    I hate how you guys changed the look of xbox.com. It’s just so ugly with that giant gray blob taking up 75% of the screen. Also I don’t need to see frickin avatars on the website. I hope you guys eventually change it back to the old look because the new one is horrid.

  • Anonymous

    At least they added more info on when you can use the license transfer tool :)

    Good job Microsoft. You just gained 1 cool point point, with 999 to go.

    According to my time to use it: “Your next opportunity to use this tool is: 6/26/2009 9:18:49 PM UTC.”

  • Exu

    Oh, while a ton of other stuff vanished, at least Space Invaders Extreme and Arkanoid expansion packs are listed, even if they don’t work!
    Yes, you too can pay 240 points for retro Space Invaders, which was advertised as being in the game in the first place!
    Or failing that, how about paying 240 to buy those last episodes for Arkanoid? You know, where there was absolutely no indication whatsoever that you weren’t actually buying a full game when you bought the “full game”? Where the trial said “purchase the full game to play all episodes”?

    Oh, and they’re 108.00KB.

  • BustedChain

    I really don’t like the new page from an aesthetic perspective. If it was “customizable” where I could add additional elements to it or take things away, that would be cool. As it is, it really sucks. Did you just hire a beginner web designer and they are just figuring things out?

    There was something about it I liked, but after digging around a bit I can’t recall what it was. The old page was vastly superior in design, layout, and usability. I do like the popup when you put your mouse over a “friend” in the list.

  • Goodeye84

    Ok so Xbox.com is still hosed Im still getting errors and I did clear my cache.

    Also I love how I can’t even redeem my code that came in my Ghostbusters game. Not that I need it to play or anything but it would be nice to be able to use the codes I’m given.

  • Goodeye84

    Ok so Xbox.com loads for me but still get errors from time to time.

    I personally like the new set up of my xbox page.

    Now how bout we get those codes redeemable now huh?

  • wolfzero01

    man the new look of the my xbox section on xbox.com really sucks. it seems like it is just a place holder, or someone forgot to finish uploading the rest of the code. if that’s the way it is going to look from now on, the you need to give everyone the option to replace the ugly gray background with a pic, theme or the option to return it to the way it was.

  • FightDog 85

    24h offline for a broken marketplace and a real ugly xbox.com page!? And then no Magic the Gathering. Nice job MS, well done! Thats the reason why I love it so much to pay for Gold-Membership, pure entertainment on LIVE ;)

  • Tjoeb123

    Hmm…it would appear that Zune didn’t get any updates, either…Dang it, I’m still looking forward to the next update on that.

  • KurosawasGhost

    can we please get an update on this weeks arcade titles…when will they work? don’t even SEE magic the gathering! Is it so much to ask for an update???? Way to go guys.

  • Rolodzeo

    It’s quite disappointing that AFTER 24hrs of maintenance, LIVE is broken and last week arcades are gone. Not to mention the mess with Magic and Sam & Max.

  • MasterAbbott

    Just to let you all know that the Market Place for Australia is very very slow and your not able to download any demo’s or arcade xbla titles. I hope it gets looked into soon as its quiet annoying.

  • ShiftyInc

    I love the fact that MS always makes no comment when something is broken.

  • MADEIRA STEVE88

    Hey does the new DLC for Space Invaders add achievements?

  • Ox Pson

    Hi Major

    I love the new look on My Xbox @ xbox.com

    One question – the 3 friends, are they random or/and can you decied which 3 you want?

    If you can’t decied your self it would be a cool feature to ad.

    Thanks for a good job.

  • KurosawasGhost

    update PLEASE! for most of the country its alreayd mid morning or later….please tell us whats going on as weve spend money on games we cannot download!

  • metallicorphan

    well i have bought sam and max,but i cannot download it,when it gets to 1% it informs me that i cannot download it….5.15pm UK,good job i didn’t take a day off work for this game

  • KP ScuzzyBunny

    According to xbox.com, the Space Invaders add-on does NOT add achvs (still only 12 listed), BUT, since it is so hosed right now, who really knows! I am also very disappointed in some of the changes (especially when we were told repeatedly that “we won’t see anything different” (I know they said console, but there was no reason to mess everything up on xbox.com), and having to take time to “learn” how to do something simple like compare games is ridiculous! (You have to put your cursor over their gamerpic, in case anyone else needed to know)…and why exactly don’t the Ghostbuster codes work? I was told when I picked my copy up from Gamestop that they weren’t going to work because Live was down for maintenance (which wasn’t true at 1201 CST), and yet it didn’t work, and here we are, a day and a half later, and, just like with Sacred 2, our codes don’t work. Yes, it’s only a different color suit, but that’s not the point…if you sell something with any kind of content code, it should work when the game comes out.

    AND WHERE DID BIG SURF ISLAND GO???? It’s no longer on the marketplace!

  • Antz2ndxbox360

    xbox.com dosnt work properly for me anymore.

  • FightDog 85

    And now: Magic the Gathering, another Arcade-Game you CAN`T DOWNLOAD from the marketplace! Why do you add more and more stuff to the marketplace when it doesnt work? FIX THE MARKETPLACE!

  • K1LLER HORNET

    for me at the moment,
    XBOX.com = Server is Unavailable

  • SoulAssassin808

    everything is f-ed up, i wanted to download the BP DLC but not its not even showing up, not even in the ingame store…

  • LeviAJones

    Luckily, this whole thing went off without a hitch.

  • dreampage

    At the moment I can’t download Sam & Max, it says the usual “Can’t retrieve information from Xbox LIVE” message. It happens elsewhere, too. Also, some Xbox.com features are missing and some pages don’t display at all.

  • mAdAk

    Major,

    Not sure if anyone else had this problem or reported it. During the maintenance, I could not launch Windows Media Center extender on my 360. It gave me a message like “This game requires a connection to xbox live”. I am using Windows 7 Release Candidate 64 bit if that makes a difference.

  • LeviAJones
  • Exu

    Oh this gets better and better. Turns out there are TWO episode packs for Arkanoid! And they are both 240MSP! And they are both 108KB! And so the full total for the full game is 1280 MSP! And you still can’t “download” them, or anything at all, even if you want to! Thanks Microsoft! :D

  • MeS FEAR

    this is so bad…comon microsoft…we pay a lot of money for the service and now its not possible to use the marketplace at all…wth is going on??? i hate the maintenance days cuz you never can do everything right and ppl are going upset…hours and hours and no changes…even the rock band tracks are not online and should be yesterday…but because of the maintenance some ppl cant get what they want now…is ms aware of the problems with xbox live??? i dont see any reaction…the only thing they will say is just sorry! but sorry is not enough cuz we pay for xbox live! if it would be free than i wouldnt mind

  • animefan631

    Yea before it was giving me an error message when I try to download Magic on Arcade. Now it deducted the points and I am getting an error message saying the download could not be completed with the status code 80070057 which if I researched correctly means I need to free up space on my HDD, but like I have 2.2 GB free so yea.

  • Exu

    Seems like games are running as fast as swimming through molesses too. Alright, this is really pissing me off now. This happens -EVERY- damn time. What the HELL were you doing with your 24 hours yesterday, Microsoft? Because the only mental image I can conjur up is just stitting on your backsides chewing gum and playing with paddle balls.

  • MeS FEAR

    XBOX LIVE MARKETPLACE: “Users may experience difficulties when attempting to use Marketplace and/or making purchases. We are aware of the problem and working to resolve the technical issues. We apologize for any inconvenience this may cause and thank you for your patience.”

    thats the message from xbox.com and i hope they will fix it so quick as possible cuz its really annoying

  • DarkMime64

    Brilliantly, it charged me 1600 points for Sam and Max before giving the “Could not be downloaded errors”.
    Every time after that I had the option of “Download Again”.
    Which never worked.

    Now I check, my points are still gone but the “Download Again” has reverted back to “Confirm Download” and they want ANOTHER 1600 points.

    My points are still gone, so what gives?
    What do I do now?!

  • twisted poke

    Well, unfortunately this sort of thing always happens after “maintenance”. Did you folks really believe this time would be any different? It will all get sorted in time and laughed off by the talking heads at MS as usual. Patience…

  • MeS FEAR

    btw…my xbox section doesnt look so bad…the only thing that looks bad is the gray background…there should be a picture or something

  • BlinkGT

    Xbox.com and the dashboard are so slow, moreover the marketplace doesn’t work. Thanks for the maintenance, it can’t be worst than now. :/

  • Kindergamer

    @DarkMime64: You can alo try downloading the game from the download history page in the account management section of your gamertag profile.

  • Cardy69

    typical, xbox live returns & my brother get his third Three Red Lights.. I am just hoping it’s within warranty. I can’t even return it through xbox.com support as it seems it won’t let me sign to report it! Il maybe try calling xbox instead..

  • Special C

    Darkmime I have the same problem with Magic. I spent the 800 points and it wouldn’t download. I went back and It wanted me to buy again. I even went into Download history and it’s there, but it still wants me to pay the 800 again.

  • EssCee UK

    I’ve just tried to get the demo of Magic by pressing ‘(X) Download now’ got the “Couldn’t download” error. Then discovered it’s charged me for the 800 points for Full Game.

    So how do I go about getting my 800 points back for something I only wanted to look at.

    BTW: 2 downloads I added to my queue before the “upgrade” failed and “Sonic the Hedgehog 3″ is no longer visible on Marketplace.

  • LeviAJones

    Microsoft has made no comment on this problem, but they have been deleting comments from the Xbox Live Operations blog that used the name “Xbox Live Server Maintenance Team”

    Strange they have time to remove posts but not make their own.

  • metallicorphan

    well,i tried downloading Sam and Max again a few minutes ago,after actually paying for it this afternoon(6hrs ago)…and yup,its not even registering that i have paid for it now,it now has 1600 points back next to the full game(it did have a tick this afternoon)…but of course my account has still been r*ped of 1600 points
    -
    what a complete clusterf*ck this has been

  • Tracker Wolf

    Is anyone else having disk read issues. After the update finished this morning I tried to download the DLC code for Ghostbusters to have it say invalid code which it still does, and then tired to play the game again only to have it not even read the disk. I tried a DVD and a music CD aswell and nothing works at all. Just wondering if I was alone in this.

  • KurosawasGhost

    its just bad business not responding to a problem like this….all we get is the generic xbox.com message….

    would it be so hard to say “hey guys we had some hiccups and are working on it right now” you know, a little nod to the people that use and buy their product.

    An update would be nice, but usually we the community get yelled at for not being patient, etc…which is total b.s. but anyway, I just figured an update would not kill them but i guess it would since this has gone on all day now.

  • AIaskanGrown

    i totally agree with kurosawasghost.

  • emuholic

    Is anyone else experiencing their xbox freeze on the dashboard at random times? The xbox has not fully crashed as I could still talk in party chat to some friends but the xbox is unresponsive to the joypad and wont do anything until i switch it off. I thought it might be the xbox playing up, but my brother and a friend had the exact same problem earlier on.

  • a peeking duck

    KurosawasGhost: at least they’re not staying quiet over at http://blogs.msdn.com/xblops/

  • e

    @KurosawasGhost and others:

    We are absolutely aware of the Marketplace issues and are working on them. You can always get updated status on your local Xbox.com Support page:

    http://support.xbox.com/support/en/us/nxe/xboxstatus.aspx

    Additionally I’ve made a post at the Ops Blog:

    http://blogs.msdn.com/xblops/archive/2009/06/17/stomping-out-issues-one-by-one.aspx

  • KurosawasGhost

    @e

    well there you go! Thanks…lol thats all I wanted. Hopefully it gets fixed soon….

  • metallicorphan

    hey Mr e,i know this may be a problem to be fixed for another day,but on xbox.com,my xbox page how come we can only compare games with the first 3 friends who’s avatars are showing when they are online?
    -
    like when we look at a friend on our list from ‘xbox.com>>my xbox page>>friends’ who hasn’t been online for 2 days,we can’t compare games…how come?,there is no option,only on those who’s avatars are showing

  • metallicorphan

    @metallicorphan

    nevermind,i have figured it out now,you have to move your mouse over the gamerpictures,for the mini profile thing to come up

  • TaygetaVendetta

    @DarkTear81

    Install the Adblock Plus addon for Firefox and you won’t have to worry about advertisements/banners again.

  • Anonymous

    oh look at some of the comments from the douchebags that said this maintenance has nothing to do with the dashboard when the dashboard freezes for a few seconds when looking in parties and backing out?

    and i dare someone say its my 360 when its not since my sh*t is 2 days old. stop riding microsoft’s stick so much and you wouldn’t be so much as drones, sucking up to every announcement they make.

  • Slyrus

    InfinitProject

    Its your 360. Mines not doing it. Give daddy back his laptop.

  • Anonymous

    ^ typical drone response. protip: you won’t get anything free from microsoft. perhaps the no-lube treatment that you seemingly enjoy

  • Veive257

    I just noticed that I can’t view friend’s achievements anymore through xbox.com.. the compare link is gone and clicking through shows my own. Was this removed on purpose? Seems odd that achievements are private now..

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