June 17th 2009 7:06 pm PT

Xbox LIVE Marketplace issues (Resolved)

I just got back from Iraq, and catching up on some email when I see that we’re seeing an issue affecting a small amount of content on Xbox LIVE Marketplace since the service came back online. In other words, you may have problems accessing some of the content. I want to let you know that the LIVE engineers are actively engaged and working on getting this resolved as soon as possible.  

Thanks for your patience.

Update:  The issues around accessing Xbox LIVE Marketplace content are now resolved. 

 

Xbox 360 By Larry Hryb, Xbox LIVE's Major Nelson

  • Blue Thunder28

    I haven’t used the Marketplace since the maintenance so I haven’t noticed an issue yet… but I trust it’ll be fixed soon.

  • EvilCan

    It’s official: it’s impossible to go through maintenance without issues.

  • Goodeye84

    Ya know everytime you guys take down LIVE we feel the effects for days afterwards.

    I know you guys took it down to prepare for updates like Avatar store, Facebook, and Twitter. But ya know it would make the downtime and issues afterwards more worth the wait if the features actually launched when LIVE comes back up….

  • Exu

    Get some rest, Major! Hehe.

    But yeah cheers for updating, hopefully you/e/Litheon can keep us posted, because this does seem to be continuing a negative trend.

  • Phantaxus

    So thats why I cant download Sam n Max.

  • archaic frost

    Glad you made it back safely.

    Looking forward to the errors getting ironed out, really wanting to play Magic: The Gathering. Stayed home from work sick today (actually sick, surprisingly) and was really looking forward to checking out the new game.

  • slambert15

    Ehh. It’s ok. I have to study for finals anyway so I probably won’t be on LIVE.

  • Major Nelson

    Only the Marketplace is affected. All other areas should be just fine!

  • metallicorphan

    so that means we can’t take advantage of the situation and demand a free arcade game? :(

    lets do the maintenance on a thursday next time,then we have got the busiest marketplace day out of the way

  • Anonymous

    Hope XBL gets to feeling better real soon : )

    Glad you made it back Major, I’m sure you brightened the day of many soldiers. Thanks for your support of the troops.

  • Quaranj

    Welcome back! As good as the guys did, it will be great to see your touch on everything on here again. (Though I think you’ve pigeon-holed yourself into your job. ;) ) I mean, who else would do the shows, the tweets, the blog, the chatroom, etc etc etc… You’re *ALWAYS* working… but your job *IS* pretty cool imo. Get some rest, then let us know some summer time-lines and tell us all about your trip!

  • QuackInBlack

    Xbox’s new Motto should be- “If it isn’t broken, then break it”. I just wanna play Magic, please fix this crap

  • Supreme Entity

    OH NOES!!! I just got my Xbox Elite back TODAY from repair and I can’t download Burnout Paradise Big Surf Island!!! All is lost!!! All is lost!!!

  • FieldEffect

    I think I just finally got pushed over the line where I stop being rational and patient and start asking why one of the worlds biggest companies with surely among the smartest guys in the industry manage to have problems after *every* *single* *outage*. I guess there’s some consolation in knowing that this one is losing you sales, so it is its own punishment :)

  • tabicat

    I tried entering a code to extended my Gold membership by a year, and I got an error message about some problem, and that I should try later. I just hope it doesn’t think my code is invalid.

  • Draxes

    I guess I will just have to wait a little while longer to play Magic. I was able to buy it just fine earlier today, but now when I get home to download it… it fails.
    I will just hope that they can get it fixed soon… I have been waiting for a decent Magic game on my Xbox since I bought the first Xbox.

  • Sayayindark

    Welcome back major!!

  • ManicBomber

    The support section isn’t fine. I’m so glad that this maintenance just had to be done on a business day, so I could not get the label in order to ship my xbox back for 3 days now.

  • L W KenzoRollo

    welcome back Major…here in Italy we’ve the same problems on marketplace. Btw it’s great the DeAL of THIS week…operation anchorage (fallout 3) only 560 msponts well done

  • NeverIsLupus

    There is an angry mob brewing of those who have been trying to download Magic The Gathering all day… :(

  • amacvane

    “we’re seeing an issue affecting a small amount of content”
    Why do you always have to say “a small percent”? A small percent of content, a small percent of users… etc. If you just said “There’s a problem with accessing certain content on the Marketplace”, or “Users are experiencing…” I don’t think anyone would cry foul. By downplaying its effects because it seems to make better PR, you’re just aggravating those who are experiencing the problems. I’m just saying…

  • face777

    Furthermore, that ‘small amount’ is what most people WANT to access today – the thee decent new Arcade games and Rock Band tracks.

  • VF1Sti

    Would these issues make the Marketplace say a code is not valid, even if it is?

    I tried redeeming the code for a Gold Proton Pack that came with Ghostbusters on the web marketplace and it keeps asking me to enter a valid code. I’ve checked 3 times and the code is correct.

    At this point I don’t know if I should contact Atari on the site they listed, or wait for the issues to be resolved since I do not know if this is part of them.

  • N3WB13 R0N

    guys there is a deal or a free thing today or not really free but you can get a month of xbox live for a $1 thats right a Dollar.. lol.. but only a month after that they will charge you 8 bucks a month or what ever elts you pay for it..

  • LaSombra666

    Oh man… I was eager to download Sam & Max…
    :(
    Any ETA?

  • Exu

    Okay, so the service was taken down 07:01am UTC on the 16th of June. It’s now 23:46 on the 17th of June and stuff still don’t work.
    Yep, getting ever so slightly peeved.

  • Azrane1

    Firstly, welcome back. I hope you get used to the time difference quickly.

    Secondly, I’m sad this had to happen, but having had issues with maintenance before, myself, I can’t really do anything but wish you guys luck at fixing the problem.

  • Atheist Primate

    I’m glad that the maintenance was this Tuesday and not the next one, because then I wouldn’t be able to download Battlefield 1943 next Wednesday I guess. The Marketplace or other areas of Live shouldn’t be affected by some maintenance or downtime. Hopefully MS will learn from these “issues” and make Live more stable after the next maintenances.
    Next time do the maintenance late on a Sunday/early Monday so that we can download the XBLA game(s) on the following Wednesday. You could also do it on a Thursday, but then we might risk Live being dodgy on a Friday, and we don’t want that, do we?

  • Anonymous

    Glad to see you’re back safe from Iraq.

    You can not have rest sorry.

    error code I got perhaps it’ll be useful for MS engineers :

    800 70 190 and/or a failed to download message pops (like an achievement)

  • Exu

    @Utako – Achievement LOCKED: Completed Maintenance Successfully. ;D

  • A Place for Us

    Always a problem after maintenance. *sigh*

    Matchmaking ok?

  • CARNAGE RULES

    It must truly suck to live where you guys live. Seeing that there’s nothing for you guys to do outsde so, all of you sit there and wait for Live to be up. All of your lives are really pathetic. Sucks to be you guys.

  • LeviAJones

    @CARNAGE RULES: Says the guy with the 100k+ gamerscore.

  • antster1983

    Here’s one – are Double Dragon and Speedball 2 now off Marketplace permanently due to the bankruptcy of publisher Empire Interactive?

  • jrmtz85

    Finally!! E’s reign of terror is over! Welcome back Major!

  • monosocratic

    @carnage rules: thank you. there’s so much to do in this world that it’s sad that these people cannot enjoy life for a day or two without complaining about a few difficulties on xbox live.

  • Lenin08

    1v100 is having problems as well

  • XxLightkunxX

    Sure is typical, expected bugs today…

    I was looking forward to finally getting Sonic 3 along with Guilty Gear X2 Reload (which for SOME reason when I booted up my 360 today it said the items were assigned to another console….) but for some reason Sonic 3 gives me the “Cannot retrieve info at this time”.

    I sure hope this is a result of said Marketplace issues because to only buy one out of the 2 games I got is…stupid, frustrating, and overall a big ‘wtf?’. *sigh*

    Every time you guys do maintenance there’s always issues when it goes back up. I would think you guys at Microsoft would figure how to prevent crap like this from happening all the time. get it fixed soon please!

  • Jodry

    I noticed this too and am thankful that others are seeing it as well instead of just me. I’ve been looking forward to the Magic the Gathering game on LIVE Arcade for months and today its finally available…but now I can’t get it. I’ve been looking forward to it all day at work today but I’ve been denied that satisfaction. Please fix ASAP!

  • Archangel3371

    I seem to be having other problems. Was playing some Gears 2 then lost connection to the host now I tried to play 1 vs 100 and play for a little bit and lost connection twice now. Each time I went back to the dashboard it still said I was connected to Live.

  • Goodeye84

    Well glad to see your back Major. If you can remind E that he should put his posts into notepad after he copies from MS word so that it kills the formatting. Glad to see you back with each post without a different font.

    Hope you guys get Marketplace back up soon. If I was one of the devs that released a XBLA game today I would be mighty pissed off if your maintenance was keeping me from getting some decent first day sales.

    Major all that aside I’m not in the military but have lots of family that is. Thank you very much for going out there and supporting our troops. I am sure many of the troops told you this but trust me they greatly appreciated you coming out there like that!

  • NavComm81

    Issues are to be expected. Every time Live has scheduled maintenance, it has issues for up to 48 hours AFTER it’s back up and connectible. The guide still hasn’t been addressed. And I wonder why I’ve recently started to spend a lot more time with my PS3 & Wii.

  • Scooterific

    What about the BS, insulting pricing issue that “effected” and ultimately killed Lode Runner? When are you going to fix that? Also, when are you going to stop charging insulting space bucks for Marketplace content and charge real money like Sony?

  • skycube

    I think next time it might be better to schedule the maintenance time for a date not directly before a large DLC or Arcade update. This way they have less bugs/issues/network stuff to hammer out or worry about, and less disappointed users waiting and upset.

    I am happy to hear they are working on it. Good luck guys. Hope it get’s resolved quickly.

  • PArmy

    Well I was hoping the world could try out Rocket Riot today, but alas it is not to be. We’ve waited two years for this day, what’s one more right?

  • SechoDB

    Major, welcome back.

    Just wanted to let you know the the Photo Party Sharing application has been gone from the “Spotlight” blade for awhile now. So, anyone trying to download/use that app will be out of luck.

    Been trying to share some pictures with my elderly mother lately but for the life of me I couldn’t find it. I would like to have that back.

    Thanks.

  • Exu

    Is it fixed yet?

  • Zenfar

    I am surprised people are more interest in Sam and Max and Magic, what about my Plasma TV Break In :) It is pretty easy to be patient and keep perspective when somebody gets back from Iraq, good job Major, did any Majors give you a hard time about your nickname?

  • Exu

    RE: Zenfar – Or for that matter, any Nelsons?

  • bknight2k

    Hopefully it will be fixed by the time i finished work

  • broxy bear

    i bought burnout paradise ultimate box today and cant play it online as it says i need to download a update , but i keep getting an error message

  • Canis Firebrand

    I hope the issue I experienced today is fixable.

    On Monday, I put in a code for an arcade game but did not get to download it.

    Today, I turned on my 360 and it said it was starting to download it and then failed.

    I went to add it back to my queue and in my download history, it shows as an Item no longer available.

    I’ve also searched the xbox.com marketplace for the game and it does not find it. But, the xbox.com page for it is still there. http://www.xbox.com/en-US/games/g/gunstarheroesxboxlivearcade/

    Hopefully I will be able to download it once the Marketplace issues are figured out.. Otherwise, I just lost a code for an arcade game and am not going to be happy.

  • Anonymous

    got the same error code and “failed to DL” message when trying to get batman AA trailer

  • broken74

    Please fix Magic the Gathering first. I have been waiting to play on Xbox live since March.

  • Xbox Sonic

    anyway I like the new UI of xbox.com’s “my xbox” section.

  • troyBORG

    That enplanes why the Rock Band content isn’t up!!!!!

    Today was my day off, we were suppose to do rock band recording today.

    NEVER TAKE XBL DOWN ON ROCK BAND DAYS EVER AGAIN!!!!

  • SyVyN11

    Earlier, I tried to DL the expansion pack for Space Invaders Extreme. It deducted the points, but didn’t download it. It said that it would be downloaded, but my points would still be deducted. Later in the day, I tried it again, this time I got a option of DL again. Again the points were already deducted from the first time. Now I check it again, and now I have to purchase the content again. And it will deduct the points AGAIN!

    Either give me the content I already paid for or give me a refund on my points!

    This is ridicuaouls. Or stupid. We get more problems after maintness than before.

  • a Frisky Dingo

    @LeviAJones – sweet burn.

    yeah it does suck that this had to happen on a MTG launch. I’ve been anticipating this game since it was only a rumor. but it looks like it will be fixed soon.

  • Geoff The Hero

    @broxy bear did you even read what the post is about? no crap you’re getting an error, and who cares about your problem, you can’t wait a day to download your precious dlc for a whole day? wow dude get your life priorities in order

    here’s a thought, instead of wasting your life getting over 150,000 achievement points and crying in blog comments about all your problems, you should hide yourself from society so nobody has to know a pathetic loser like you exists to begin with

    freezecracker for life

  • Geoff The Hero

    @utako – you’re seriously crying about this over the new batman game? you can’t use youtube, gametrailers or any other site but you’d rather come on majornelson’s blog and cry about it instead of putting the 2 neurons of brainpower it takes for you to figure that out?

    hey hey! vive le france! *one hit knockdown*

    REMIND YOU OF SOMEONE??

  • Geoff The Hero

    @canis firebrand – oh yeah bear hugger, they are just going to have marketplace problems and ignore it, really smart logic there you should work for apple or something

    “Otherwise, I just lost a code for an arcade game and am not going to be happy.”

    HAHAHAHA OH NO!!! THE BIG SCARY CANADIAN ISN’T GOING TO BE HAPPY… HE MIGHT MAKE ANOTHER BLOG COMMENT!!!

  • QuackInBlack

    I wouldn’t be so be so pissed if Xbox Live is free like PSN or Nintendo WFC, BUT IT ISN’T. CHARGING MONEY FOR A SERVICE THAT HAS SPORADIC SERVICE IS THE ULTIMATE SCREW YOU TO THE CONSUMER. fix this jazz, I wanna play Magic gosh darn it!

  • FR3SH JIV3

    “Only the Marketplace is affected. All other areas should be just fine!”

    Seems to me a lot of XLAST info for titles won’t load as well. Pressing the Y-button on a game in the disc drive will result in the same service errors I am getting for LIVE Marketplace content.

  • KyRo 17

    SyVyN11- Go to Download History option under the Manage Account tab to re-download anything you have ever purchased. The best thing about this feature, is they lower the price of the content in the Download History to the low, low price of FREE!

  • Geoff The Hero

    @broken74 – “Please fix Magic the Gathering first. I have been waiting to play on Xbox live since March.”

    yes because your precious card game which has spawned millions of autistic children is the very top priority of xbox live… you’ve been waiting to play on xbox live since march? i’m pretty sure that’s another problem, like you stuck a pop tart inside of the ethernet plug, maybe you should put down the card game and rethink your life priorities

  • Geoff The Hero

    @Xbox Sonic – everyone cares what the furry has to say about something irrelevant to the post

  • Spargo CXVII

    Welcome back major!!!

  • XxLightkunxX

    Hey…..why the hell does it show that EVERYBODY on my friends list is offline even though there clearly are people that are online *even talking to them* yet when I have someone else sign on my 360 it shows it for them just fine?

    “Just marketplace” my ass.

  • Wolverine4263

    @Geoff The Hero – shut up

  • XxLightkunxX

    @Geoff The Hero

    Wow…what the hell is your problem? Seem like you’re just randomly picking on people. I don’t think that makes you any better of a person than they are..

  • Geoff The Hero

    @troyBORG – rock band recording? are you serious? you actually avoid doing something productive because you couldn’t wait any longer for the newest song on a terrible game based on high school dropout’s dreams of actually being musically competent?

    how about you pick up a real instrument, realize what a moron you’ve been recently, and if you suck at it, then pick up a tambourine and wail it around like a special child who skipped out on work just to play rock band

  • LOGICALnoise

    @ geoff
    you know people can enjoy something don’t. and anyways I’m sure MS is pretty embarrassed considering they have 3 brand new titles out and can’t sell a single copy until the issues are fixed. Not only does MS make 0 on potential sales for the day they have to explain why games finished on time and in proper order aren’t available for sale to the company’s who produced those games. This is costing MS money and the devs money and frankly this weeks new content was pretty appealing to all comers. I personally have been awaiting the magic game for a long time and was ready to chill out after school and play some spinal tap on rock band.

    All we can ask is that the XBL team do their best and try and figure out the foibles of the XBL service a bit more clearly so not every maintenance day is followed by a week or two of hiccups.

  • Geoff The Hero

    @SyVyN11 – it’s more than obvious you attempted to download the content when you were aware of this problem, so i hope microsoft steals your points so you can make majornelson cry as he’s hauling away your money

    “This is ‘ridicuaouls’. Or stupid. We get more problems after ‘maintness’ than before.”

    or maybe instead of spending all your money on microsoft points you can afford to attend a 3rd grade spelling class, so you can spell big boy words like “ridiculous” and “maintenance”

  • XxLightkunxX

    “Durrhurr I insult people because I have nothing else better to do or anything better to say”

    This is Geoff the Hero for you guys.

  • SyVyN11

    That’s the thing, I did it this morning before the issue was known!

  • Geoff The Hero

    @XxLightkunxX – well judging by the fact that you’re the only person crying like a 12 year old whose mother didn’t get him his pokemon cards, i’d say it’s your own problem

    so why don’t you make a blog complaining about your own incompetence and why god probably made you some lonely obese otaku whose only productivity is writing bleach adult fanfiction

  • XxLightkunxX

    So basically you prove me right with your response post. Gotcha. :)

  • Geoff The Hero

    @QuackInBlack – sporadic: rare and scattered in occurrence; exhibiting random behavior; patternless

    …so you’re complaining about a rare problem because you tried to use a word of which you had no idea what it meant

    sorry you can’t play your crappy card game in which you can’t even build your deck because you and the rest of your fat roll friends probably just sat on the 360 marketplace

  • Geoff The Hero

    @LOGICALnoise – “you know people can enjoy something don’t.” oh wow guys i think we found the missing link, here on majornelson’s blog comments!

  • MASTER JORAM

    anyone know when it well be fixed? i want to use my gold proton pack on ghostbusters

  • Geoff The Hero

    @Wolverine4263 – look at this terrorist trying to censor my right as a god-loving american to speak my god-given opinion, i love america, and i’m not gonna let an unpatriotic furry who plays terrible games like tales of vesperia stop a true american like me

  • K04 Passat

    Be careful, folks. I got double charged on Magic the Gathering. I tried to download it this morning, and was charged and didn’t get a download.

    I retried the download tonight, it worked, but I got charged again.

  • Geoff The Hero

    @LOGICALnoise microsoft is LOSING MILLIONS OF DOLLARS because they CAN’T SELL CRAPPY MUSIC AND MAGIC CARDS FOR A DAY

    microsoft is losing sales from asperger’s babies who throw a fit when they can’t wait a whole day for their precious card game– oh wait no they aren’t they are just going to buy it and complain about how their favorite double blue eyed maverick hunter dragon card isn’t in it

    well mister logicalnoise we are sorry for your loss please quit storing hot pockets underneath your breasts

  • Geoff The Hero

    @k04 passat – i dunno maybe if you were intelligent enough not to press the “spend 800 microsoft points” button after you paid for it you’d have your precious $10 back and you wouldn’t have to work another grueling 2 hours at mcdonald’s register to get orders wrong and pay for it again

  • Wolverine4263

    @Geoff The Hero
    Wow you are hilarious! To think that there are people on the planet with so little to do that they will go online and do nothing more than mock other users! It surely must be sad to be you. Dont stop though. Its a laugh for the rest of us.

    BTW, You are making fun of Tales of Vesperia? That is one of the best JRPGs on the 360. How could you make fun of anything that I have played when you play rumble roses?!

  • Geoff The Hero

    @Wolverine4263 what can i say about your comment that hasn’t been said about afghanistan? it is bombed out and depleted… but i’m glad you think my comments are funny, it was made from your mother’s region hairs, so why don’t you tap your heels together three times and wish yourself back to that japanese fantasy land because it’s the only place you’re accepted

  • K04 Passat

    @Geoff the Hero – You are useless. I really don’t care to bother with your little “flames”, but here goes. Check my gamer card. Add about 100 retail games to what I’ve tried, and you’ll have the number that I own. Trust me, not working at McDonald’s.

    You seem to have time on your hands, and no good way to spend it. So enjoy “flaming” people, doesn’t concern me.

    I got double-charged. No big deal. It really isn’t the end of the world. I could call MS and get it taken care of, just figure I’ll wait out the big issues. They’re probably busy enough, without messing with my little issue.

  • Geoff The Hero

    @K04 Passat – “I really don’t care to bother with your little “flames”, but here goes. *3 paragraph rant on how i hurt his feelings*

    ahahahhhahahaah 100 retail games god what a freaking loser, i’m sorry your parents are paying for that gamefly account so they don’t have to deal with the tedious task of raising you and your socially undeveloped personality

  • Wolverine4263

    @Geoff The Hero
    Thanks for the advice. Ill take it into consideration. You are pretty talented at insults. If only that could ever in a million years translate to real world success. Tough break for you.

  • Geoff The Hero

    @K04 Passat – “I really don’t care to bother with your little “flames”, but here goes. *3 paragraph rant on how i hurt his feelings*”

    ahahahhhahahaah 100 retail games god what a freaking loser, i’m sorry your parents are paying for that gamefly account so they don’t have to deal with the tedious task of raising you and your socially undeveloped personality

  • SechoDB

    From Xbox.com, if you click on Support: Check Repair Status the page will not load.

    Also, the support.xbox.com site does not load.

    My 360 is having video issues and I cannot create a Repair Report.

    Please fix ASAP. Thank you.

  • Geoff The Hero

    @SechoDB wow are you serious?

    you can’t call a tech support line or anything nope let’s complain on majornelson’s blogs and the maintenance guys are going to work twice as hard after reading such an influential speech!! also your life is a success and you will sleep with an actual woman without having to give out your credit card number.

  • Jicky Jacks

    First time my friend turns on his 360 in a year and a half (no joke). We set up tonight as a welcome back to Halo3 and he can’t play cause the marketplace is down and he can’t download any of the map packs he needs in order to do matchmaking. Well, there’s always next year for him i guess.

  • LOGICALnoise

    @geoff wow dude you mock me for commenting. yet spent a lot of time here trolling people for voicing their concerns. nice. Post all you want you’ve posted at least 7 times and this my second post here.

  • LOGICALnoise

    @geoff wow dude, you’re like a internet phenom! you’ve got idiotic gaming vids on youtube and everything. I can see how you wanted to mine some comedy form me or something.

  • Geoff The Hero

    @logicalnoise you’re 23 and you’re too late… and alone. no time for friends, you gotta work at compusa!!

    also good effort attempting to spell phenomenon

  • Geoff The Hero

    @Jicky Jacks – wait, he only gets one day out of the year to play his 360, and he chose halo?

  • a peeking duck

    You people are horrible.

  • MartenKL

    Please Major ban Geoff The Hero. He is very insulting and to me obviously breaking the T&C of Xbox Live. Jokes about Aspbergers and Afghanistan like that is to me very offending. Just to name a few really bad comments.

  • Hooch Lee

    I am from Switzerland and my console is put to English, because I like to play the games in their original language. But after the update some texts in the Dashboard are now in French.

  • II W4RLORD II

    Only one or two things have been not showing right as I have seen ,but there is still the same dashboard lag. Although I don’t think i’m gonna wee my pants over it .I love xbox live and this blog.WWWOOOOPPPP!!!!

  • XxLightkunxX

    Looks like Geoff finally went back to 4chan to continue his stupid trolling elsewhere. Man some people must be BORED. But I do agree the insults on things like aspergers (sp?) should be addressed as things like that and Afghanistan insults are out of line; simple as that.

    Also, I’m looking forward to whenever the issues with Marketplace get fixed.

  • Pitz Slavitica

    Ahhh so this is hopefully why AI have not been able to get Evanescence. I’m hanging to hit the pads for those songs.

  • Anonymous

    why oh why does this happen every time you take it offline ?

    Do your tech heads even know what there doing ??

  • Karamutengo

    Well i just hope you guys dont forget about the EUROPE: I mean, games like GG, Blazblue wont come to europe. Now the 100 vs 1(or 1 vs 100) and many other feautures that we in europe cant use.

  • Anonymous

    Sam & Max is downloadable for me now but i still get the status code 800 70 190 for rocket riot.
    ty

    PLEASE GUYS STOP SAYING IT’S BECAUSE OF MAINTENANCE !

    it already happened before (example Wallace & Gromit and a few other games before <– is there a curse with TellTale games ? (^_^)

  • SoulAssassin808

    after more then 12 hours still no fix… sad…

  • Janaak

    I agree with the others in that you should strictly warn or not allow Geoff to have a say… It’s disrespectful of him to flame onto others when he can go outside and deliver his sermon to kids who would spit in his face. Or just place that pic of Internet Fighting all over his GT.

  • Geoff The Hero

    @Janaak – the morons who personally insult major nelson himself (such as yourself) are now crying to him removing me, someone using the same tactics except directed towards a new audience?

    you hypocrites are amazing, but what more can i expect out of someone who thinks that by insulting major nelson in his own space, he’s going to personally take care of a problem that was never in his hands to begin with

    i’m the hero of the internet, i ain’t never lost a match before

  • Hayvock

    Codes working now.

  • golden2balls

    well its 1126am in the uk and still having the same problems

  • metallicorphan

    i am in the UK,(i finished downloading it at about 1025am BST)and although when i went onto the marketplace and chose Sam and Max the error code came up,but once it went,i selected download,and it downloaded…been playing Sam and Max for the last hour or so….good game,i just wish it had controls more like Wallace and Gromit point and click

  • MaddenMan

    Just DLed Magic and Sam and Max – it’s all fixed!

  • SoulAssassin808

    big surf island DLC is still missing…

  • metallicorphan

    hmm,wonder why the game isn’t in my playlist<<<…it is on mygamercard.net,that i use as a signature on another forum

  • Geektopia

    I signed in on the website and put a few games in my download queue and they’re downloading as I type. So if you need your Sam & Max hit, just use the http://www.xbox.com instead of your console.

  • socheeky

    Just been reading some of GeoffTheZero’s idiotic and irrelevant rants against other users. Noticed his ironic choice of zone is family. I pity his children.

  • FlipperGameplay

    Dashboard is freezing all the time and I must restart X360 again and again. :(

  • fur10us 4ng3l

    I noticed the issues couldn’t dl sam&max nor magic the gathering :(

  • WabbyTwaxx

    At least you were away for a good cause!

  • Draxes

    I was able to get Magic to redownload this morning, no error like last night.

  • SoulAssassin808

    Big surf island is back up

  • Major Nelson

    Looks like the Marketplace issues are now resolved. Thanks for your patience.

  • Deadly Moves

    No Major. Its not resolved.. sorry.
    I still cant access any of the recent sega genesis games on the market place. i wanted to buy comix zone.. but its not even there anymore :(

  • ExtremeGamer

    Still not working, xbox.com has nothing updated.

  • MADEIRA STEVE88

    Never goes off without a hitch, huh MS?

  • Brando FIGJAM

    I’m still missing things from the marketplace.

  • MeS FEAR

    and where are the rock band tracks???? i am missing this kind of content very bad =( major can you report this pls? there is no evenascence track pack =(

  • DarkTear81

    Quite late for this post…

    But did you notice that guy, who thinks our lifes are pathetic and there’s nothing for us outside so we sit down and wait for live to get back on… Am I the only one who noticed, that the same guy has a Gamerscore above 100k… Is it just me who’s wondering about “Who seems to go outside?” xD

  • Scooterific

    Major, when are you going stop charging insulting space bucks on XBLA? ALL of my money goes to Sony in the meantime.

  • MACPH1ST0

    Welcome back Major! Good to see that you made it back safely! I’d also like to add to the sentiment that any future maintenance like this should be done on a weekday at least a day or two AFTER all the major XBLA games and DLC for the week have been released.
    -
    @ Scooterific: Microsoft announced at E3 that you’ll be able to use debit/credit cards to directly buy the Games on Demand coming this fall, and they may consider making it an option service-wide if it goes well.

  • MeS FEAR

    the evanescence track pack is on now…

  • golden2balls

    I haven’t checked yet but over 48 hrs since xbox live went down for maintainece and its only just started to work properly. No apologies no reasons why this happend ? care to explain why this happend ? we actually pay for this service its not free like sonys

  • golden2balls

    sorry but im still having problems downloading content sam&max is anyone else ?

  • orchidectomy

    Ya Major Nelson’s most recent update says EVERYTHING on the marketplace is now fixed…

    I hope that’s not the case, cause if so, I wasted time and bought spacecash to buy Sonic 3, only to have it no longer exist…. or anything else from the recent “Sega Vintage Collection” XBLA.

    So I think he either means everything ELSE is fixed… or Microsoft is giving the final middle finger to Sega fans.

  • Deeznutzs27

    We still are having issues with Netflix! CS rep told me to delete the Netflix and redownload yet everytime I do I get an error message.

    How bout next time we actualy find out if it is fixed before we start patting each other on the back.

  • Snake eyes 211

    major I’ve been an netflix xbox member since the biggining and while the pc streams load fine the xbox way seams like it worked fine at first and now it doesn’t. Could this be due to an increase in Xbox demand from netflix and if so please tell me. once again thank you for your time

  • MysticWeirdo

    @orchidectomy

    I think the sega games are just in the process of being put back. I just looks at the marketplace on xbox.com. 5 of them are alreay back, while the 6th: Sonic has the artwork in the list of games but the link to buy it is broken.

    The links in my purchase history for the 2 I bought so far which had been listed as item no longer available now have the correct games listed.. as as all 6 demos including Sonic.

  • MACPH1ST0

    The status page (http://support.xbox.com/support/en/us/nxe/xboxstatus.aspx) is also saying that EVERYTHING is all “up and running” with green lights. Apparently there are still issues they haven’t discovered yet.

  • Snake eyes 211

    to major. I’ve been an netflix x-box member since the biggining and while the pc streams load fine the xbox way seams like it worked fine at first and now it doesn’t. Could this be due to an increase in Xbox demand from netflix and if so please tell me. once again thank you for your time

  • OrochiOkami

    Still can’t download Sam & Max; everything is clearly not up and running.

  • L0rN

    Everything is back and running means the laggy marketplace is back again. Yipiieeh. I really don`t get it, why you (MS) are not able to fix this issue. Whitten said in a twitterpost that they solved the problem. I thought you would fix this during the downtime. After downtime everything went really smooth and fast besides that there were downloaderrors all the time. But now everything is like before. Thank you very much for your incompetence. :)

  • Deadly Moves

    Still cant download Conx Zone! :,(

  • BrooksterMax

    There is so much love here at the moment :)

  • caballote

    No podcast? We need our major nelson and E fix! Get it poppin’ Larry.

  • Exu

    Still no SEGA games, still can’t redeem my Puzzle Fighter code despite it telling me my code is valid for Puzzle Fighter. (Status code: 80153022)

  • ToothlessFrog

    Now it’s not just getting into the arcade downloads that takes forever, it’s everything. Why do I have to wait (literally) a full minute to two for the menu to read correctly every time I exit out of something?

  • Teh Samuel

    Never Amazes me how these people get so angry about others words. Seriously if you “Knew” geoff is such a troll why did you respond? It just shows how insecure of your argument you are.

  • dreampage

    I still can’t download Sam & Max, and a lot of game covers are missing in the menus EVERYWHERE. What the holy hell is going on?

  • Blue Thunder28

    Hmm… well yesterday during the Marketplace issues I played PGR4 for the first time, I downloaded the update and when playing about 8 or so achievements never popped up in a notification when I got it, but they were still on the achievement list as I got them. Now today since I was able to now I downloaded the Free Challenge Pack off of the Marketplace and now I can’t view the achievements I have for PGR4 it says the amount total I have but when I click on it, it says I have none and when I compare games with Friends it says I have none… So since I downloaded the Update for the game during the Marketplace issues does that mean I have a corrupted update? How do I fix this? or will it fix itself.

  • CAS Sonic CeAzZ

    Good Job. Now Magic the Gathering waits for me.

  • antster1983

    Downloading Sam & Max demo now :o )

  • Deadly Moves

    Yey.. it seems to be working now.. i managed to download Comix Zone

  • RK1 Studley06

    hey anyone else experence problems on the xbox support page

  • Kenjuan

    The marketplace is still not working for me. I’m unable to download any of the new content.

  • AlexKokonas

    yeah me too a lot of the images are not coming in as well i get a blue box with a question mark in it for where my avatar should be

  • Enkeixpress

    You can see how the progress is going here:

    http://blogs.msdn.com/xblops/default.aspx

    Sorry Major Nelson, but these guys are the engineers after all! =)

  • flutieman07

    Why is no one acknowledging that the Support section is still having issues? I need to print a label out to send out my XBOX, but the pages never load for “Check Repair Status” or “Contact Support”.

  • tabicat

    Major, the issues have NOT BEEN RESOLVED. I’m getting an error, “An error has occurred during the transaction. Please try again later.” whenever I try to renew my Gold membership via a 12-month code. I’m calling Xbox Live support tonight, but please update your blog to indicate that there are still problems.

  • Enkeixpress

    What are you playing at, Major Nelson..?!

    The Marketplace is screwed up the arse at the moment.. I am not a happy person right now! >:(

  • Major Rebirth

    Access the Marketplace and its Contents – Working!
    Downloading Marketplace Content – FAILED!!!
    _
    Keep getting errors that I can’t download Mutant Storm Reloaded, while the points were taken away from me. This makes me a very Sad Panda. :’(

  • Sikamikanico

    Doesn’t seem completely fixed to me. While I can download, I still get a “cannot retrieve information from Xbox Live” error message.

    Any ideas?

  • Kazimieras

    Uh Major…?

    LIVE still isn’t 100%. A lot of content when being browsed will display an error message code then bump itself out of the browsing menu. It fixes itself once you re-load it, but it is a pain.

  • Blue Thunder28

    To add onto me not able to view my achievement list, I just checked and every single achievement I got during this issue started hasn’t updated on xbox.com yet! this may be serious. and also the wrong place to bring it up unless it was caused by the issues from yesterday. but other than that the marketplace is working fine for me

  • VEGEMITE 98

    Major sorry to tell you but they are not resolved, error codes are stilling popping up left and right, marketplace has become slower than before! ( I didn’t think that was possible, but congrats on that one),

    codes like 8000ffff and another one I forgot to write down are appearing when you select ANY marketplace content, eventually you can skip these codes and eventually download the content, but the appearance of error codes signify that the problem has not been fixed.

  • Romaen

    I’m still getting error messages left and right. I got the Magic trial to download but when it was about to finish my 360 froze and continued to freeze up right after booting up until I went into my download queue on the xbox.com to take it out of the queue, then everything worked fine.

    I’ve also started having a problem where my 360 is not reading discs but support.xbox.com isn’t working at all, the site won’t even load.

  • XxLightkunxX

    This is pretty sad Major, you pop outta nowhere “Oops sorry, everything’s fine now!” without so much even seeing if that’s really the case and well, as people are saying, errors are STILL going on.

    *sigh* I expect this to not happen on a service we millions of Live members pay for. It’s just not right.

  • Geoff The Hero

    @XxLightkunxX – i don’t know what’s more pathetic, being that you’re still going on another day about this after having a history of being a complete dick to major nelson, that you’re still butthurt about the mean mean words i wrote you yesterday, or that you named yourself xxlightkunxx

  • VEGEMITE 98

    @geoff the hero – or even more pathetic, is you getting on your high horse slagging of someone because of your unproven hero status.

    yes Light has a right to say that problems are still occuring, because they are!
    you don’t come out and say “everythings fixed” when it isn’t, (well that’s what we do Australia) maybes Americas differnt who knows, who cares, it’s just bad form to say that it’s fine when it’s not!.

    you state you ain’t never lost a game before, i can picture what would happen if you did lose, you speak your highpitched voice that everyone cheats!

    So get over it and crawl back in the whole you came from, and leave this to the people that know what we are talking about.

    now back on topic, I did a random check on things in the marketplace and the 8000ffff errors are everywhere, so it’s still not fixed. unless of course your get things from the xbox.com then it works like a bought one. (I see another free arcade game coming)

  • Phantaxus

    Still cant download Sam and Max getting

    Cant retrieve information from Xbox Live. Please Try Again Later. Status Code: 8007000b

  • XxLightkunxX

    @Geoff the Hero

    All I read was “Durrhurr I’m an internet tough guy HUEHUEHUHUEHUEHUE”. No but seriously.

  • VEGEMITE 98

    Now the pictures of everything aren’t appearing in the marketplace! getting the marketplace to work is as ellusive as finding the WMD!

  • LECTERN

    Are there still issues? Yesterday 18th downloading Magic the gathering had a download error and I couldn’t download it. I haven’t tried today

  • VEGEMITE 98

    as of 6:49pm 20 June 2009, the problems STILL exist. but you should be download magic the gathering, if any pop up, just ignore them, I have a feeling the errors are due to the fact that the pictures are not loading up properly. but the content is still there.

  • RuairiAU

    Most of the boxart for the market place is still missing.

  • RuairiAU

    Oh btw Magic: The Gathering is great!!!!!

  • ssantos11

    Any idea when Forzamotorsport.net will be up and running? I keep getting a live passport error every time I try to log in.

  • Major Rebirth

    I still can’t download Mutant Storm Reloaded.

  • Warrengonline

    Oh, okay, I thought it was just me and I just let me que with Sam & Max downloading when ever it is ready. I could not download Crackdown gamer pics, again, thought it was me. I’ll check it later.

  • toxtra

    I’m still having issues. I can’t access any content outside of my friends and my own content. No marketplace at all, I keep getting an error code 80072ee2, I’ve had the issue since playing 1 vs 100 on Saturday.

  • toxtra

    I’m still having issues, now I get the 80072ee2 error. It all happened after playing 1 vs 100.

  • Joecr

    well I’ve only been playing Crackdown so I’ve missed most of the issues, but I did notice a new issue that I don’t see mentioned by anyone else so far. xbox.com only works in Internet Explorer before the update it would work with Firefox but that is broken as 99% of what I try to do fails unless I’m in a Internet Explorer window.

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