Clearing up some confusion

Clarification time! The console replacement plan that is the subject of some of today’s headlines is related to a previous update, NOT the system update that has been in public beta and will be deployed shortly. 

The new disc format that is part of the beta has been rigorously tested across all Xbox 360 models and there are no known compatibility issues.

Hope that clears a few things up.

Comments

  • Sean McHugh

    god damn i’m glad yall set it off, used to be hard, now your all wet and soft

    Like

  • Sean McHugh

     heard you was down wit da AK, now im seeyin ya on the cover of Mitchelle

    Like

  • Sean McHugh

     if your white you can trust the po lice. if your black they aint nothin but beef

    Like

  • http://www.sync-blog.com/sync/2011/05/are-you-eligible-for-a-free-xbox360.html Microsoft replacing Xbox360 consoles for free | Sync™ Blog

    […] Xbox Live’s “Major Nelson” claims the replacement program has to do with a “previous update” and not the XGD3 discs. Confused? So are we. Our attempt to get a full explanation of the […]

    Like

  • http://www.360bargains.co.uk/new-xbox-360-update-disc-issue/ xbox 360 offers

    New Xbox 360 Update Disc Issue With Some Consoles…

    A new firmware update is coming to Xbox 360 over the coming days which allows the Xbox 360 to play a new disc format. There have however been problems reported throughout the press regarding some consoles and thier ability to play these new format of d…

    Like

  • http://twitter.com/EyeAmTJ TJ

    Some of my games won’t play on my Elite after the update Thursday…So I guess I’m just screwed now typical BS

    Like

  • http://feedbeaver.com/xbox/xbox-360-update-bricks-consoles-microsoft-sending-new-consoles/ Xbox 360 Update Bricks Consoles — Microsoft Sending New Consoles … | XBOX

    […] 5/18/11 1:00 PM PST: Microsoft’s Major Nelson has reliable that a firmware refurbish that is causing front review errors is in fact not […]

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  • http://worldsgreatesttshirt.com/gaming/360%e2%80%b2s-replacement-plan-not-related-to-new-discs/ 360′s replacement plan not related to new discs | World's Greatest T-Shirt

    […] Larry “Major Nelson” Hryb has given a brief but to-the-point update on the matter via his blog, explaining that the console replacement plan “is related to a previous update, NOT the […]

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  • http://googlegamer.com/online-games/360%e2%80%b2s-replacement-plan-not-related-to-new-discs 360′s replacement plan not related to new discs | googlegamer.com

    […] Larry “Major Nelson” Hryb has given a brief but to-the-point update on the matter via his blog, explaining that the console replacement plan “is related to a previous update, NOT the […]

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  • Anonymous

    hi major nelson you say that this may have happend to some Xbox360s  on the last update, i have 3 xboxes 2 MW2 super elites and a old white one now i noticed after last update that one of my MW2 super elites did not read disc any more. so started using my old white one did not think anything of this untill i read your post, so what you are admitting is that Microsoft may have been responsible for this  and now want to charge me £100 to fix somthing you may of caused.do you have any advise on this matter

    Like

  • http://twitter.com/godly967 Josh Fayard

     is there any reason i havent received my xbox update yet? 5/21

    Like

  • http://getjunglefever.com/X-Box/new-xbox-360-consoles-offered-to-users-unable-to-read-updated-disc/ X Box » Blog Archive » New Xbox 360 consoles offered to users unable to read updated disc …

    […] Update: Microsoft says a deputy module is for a prior complement update. “The console deputy devise that is a theme of some of today’s headlines is associated to a prior update, NOT a complement refurbish that has been in open beta and will be deployed shortly,” pronounced Microsoft’s Larry Hryb, Xbox LIVE’s Major Nelson. […]

    Like

  • Sean McHugh

     fuck

    Like

  • Sean McHugh

     fuck

    Like

  • Sean McHugh

     fuck

    Like

  • Sean McHugh

     fuck

    Like

  • Sean McHugh

     fuck

    Like

  • Sean McHugh

     fuck

    Like

  • Sean McHugh

     fuck

    Like

  • Sean McHugh

     fuck

    Like

  • http://www.facebook.com/profile.php?id=100000807171423 Brennan Bender

    If its related to a previous update and my XBOX 360 died because of that previous update, then can I still get my XBOX 360 replaced by Microsoft?
     

    Like

  • http://www.portalversus.com.br/index.php/2011/atualizacao-xbox-inutilizando-os-consoles-15458.html Atualização de Xbox inutilizando os consoles | Portal Versus

    […] maior capacidade, que logo sairá, tem sido testada em todos os consoles e não vai dar problema. Fonte: Major NelsonMas não seria tão ruim, neah? Ainda teria utilidade, se só os jogos não rodassem, se desse para […]

    Like

  • Justin Thomas

     They notify by e-mail right? Problems is that I set up a filter to delete Xbox e-mails (stupid I know). Is there any other way to verify whether or not my Xbox will have a problem?

    Like

    • http://www.facebook.com/jamel.rwb Jamel Elamrani

      remove the filter maybe?

      Like

  • http://twitter.com/GuMbYbOy912x Brannon

     after the update my system went apeshit. i was on the line with 8004myxbox for an hour and they had no idea , ( was on hold for 45 mins of the time ) they offered to fix and are sending me a label via email. but i havnt gotten e-mail yet. its only been about 10 hours. any ideas ?

    Like

  • http://pulse.yahoo.com/_AFLA7YG24U2UZFQIBVS6ASFNRA G

    Hi, I live in the New York area and my console still has not updated yet. When do you think it will become available to download?

    Like

  • http://id3ivionfreeban.wordpress.com/2011/05/23/microsoft-reemplaza-consolas-con-problemas-de-lectura-de-discos/ Microsoft reemplaza consolas con problemas de lectura de discos « Jua7V ChUpE zSz

    […] cualquier manera, la compañía dejó muy en claro a través de Larry Hyrb, director de programación de XBL, que estos problemas se relacionan con […]

    Like

  • http://blogs.zdnet.com/gadgetreviews/?p=24965 Microsoft "fixes" faulty Xbox 360 update by giving away a free console | ZDNet

    […] [Source: TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog] […]

    Like

  • http://jailbake.com/blog/6182 Microsoft "fixes" faulty Xbox 360 update by giving away a free console – JailBake

    […] content through their PayPal accounts.)[Source: TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog]Article source: […]

    Like

  • http://www.totalxb.com/2011/05/xbox-disc-read-error-statement/ Xbox disc read error reaction (update) | Total Xbox

    […] UPDATE 2: As written above, the Live update is not what is causing the issue, but apparently an older update is at fault. Xbox Live’s Major Nelson has the infomation. […]

    Like

  • http://www.facebook.com/people/Mark-Husband/558031216 Mark Husband

     New update is downloaded this afternoon (4PM GMT) has caused my XBOX to not read discs :(

    Like

  • http://www.facebook.com/rob1232 Rob Smith

    I got a message last night for an update, did the update, and now it won’t read my disks.  I was planning on watching a movie last night on my xbox, but couldn’t.  ALSO, i haven’t received any emails or messages from xbox regarding this issue.  Do i call them or will they contact me?

    Like

    • http://www.facebook.com/people/Mark-Husband/558031216 Mark Husband

      I rang customer support.. they couldn’t tell me anything regarding the issue. They just said it was a hardware problem, when obviously it was a firmware problem. My XBOX worked fine, until the new firmware update. I have tweeted @xboxsupport & also emailed support to see if I can get a response. 

      Like

      • http://www.facebook.com/rob1232 Rob Smith

        on the phone with support now. have been for the last 2 hours.  lets see how this goes!

        Like

      • http://www.facebook.com/rob1232 Rob Smith

        just got off the phone, new console in the mail.

        Like

  • http://getjunglefever.com/X-Box/microsoft-fixes-faulty-xbox-360-update-by-giving-away-a-free-console/ X Box » Blog Archive » Microsoft "fixes" faulty Xbox 360 update by giving away a free console

    […] [Source: TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog] […]

    Like

  • http://games0nlinefree.com/microsoft-fixes-faulty-xbox-360-update-by-giving-away-a-free-console Microsoft "fixes" faulty Xbox 360 update by giving away a free console | GAMES 0NLINE FREE – Online Free Games

    […] TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog] Posted in Free games | Tags: free video games, video […]

    Like

  • http://www.battle4.net/2011/05/24/microsoft-fixes-faulty-xbox-360-update-by-giving-away-a-free-console/ Microsoft "fixes" faulty Xbox 360 update by giving away a free console | Battle4.NET

    […] to squeeze calm by their PayPal accounts.)[Source: TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog]Article source: […]

    Like

  • http://www.pcgamestore.co.za/?p=3372 Microsoft "fixes" faulty Xbox 360 update by giving away a free console | pcgamestore.co.za

    […] TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog] …. end of excerpt Article Source: […]

    Like

  • http://n-hub.com/microsoft-fixes-faulty-xbox-360-update-by-giving-away-a-free-console/ Microsoft "fixes" faulty Xbox 360 update by giving away a free console

    […] TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog]   AD GOES HERE Tags Related […]

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  • http://multiplayer.it/forum/console-war/584872-tutelaaaaa-5.html#post8963844 Tutelaaaaa - Page 5 - Il Forum ufficiale di Multiplayer.it, con discussioni, sondaggi e le ultime informazioni

    […] corsa di tutte le testate note sul web a seguito delle comunicazioni MS sia private che pubbliche Xbox Live's Major Nelson Clearing up some confusion trovi un andamento simile della notizia ovunque Tra l'altro ho seguito il topic aggiornandolo […]

    Like

  • http://www.nintendo-world.com/game-talk/firmware-update-leaves-small-percentage-of-xbox-360s-unable-to-read-discs-update Firmware Update Leaves ‘Small Percentage’ Of Xbox 360′s Unable To Read Discs (Update)

    […] Major Nelson has just posted on his blog that the disc read error is not related to the upcoming firmware update, as reported. Apparently, […]

    Like

  • http://gamezfast.com/microsoft-fixes-faulty-xbox-360-update-by-giving-away-a-free-console/ Microsoft "fixes" faulty Xbox 360 update by giving away a free console - GamezFast

    […] [Source: TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog] […]

    Like

  • http://www.cadabrapress.com/?p=13163 Microsoft "fixes" faulty Xbox 360 update by giving away a free console

    […] [Source: TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog] […]

    Like

  • http://xbox.ultimate-directory.net/news/microsoft-fixes-faulty-xbox-360-update-by-giving-away-a-free-console/ Microsoft "fixes" faulty Xbox 360 update by giving away a free console | Xbox World

    […] [Source: TG Daily; Reddit via Kotaku; Digital Foundry; Xbox 360 Major Nelson blog] […]

    Like

  • Anonymous

    if your xbox gets broken because of an update, and you dont live in the US, how would MS compensate for my console, since sending it to MS would be more expensive than to buy a new bow?, just wondering if the retail store would provide me with a new 1 or….?

    Like

  • Anonymous

    if your xbox gets broken because of an update, and you dont live in the
    US, how would MS compensate for my console, since sending it to MS would
    be more expensive than to buy a new bow?, just wondering if the retail
    store would provide me with a new 1 or….?

    Like

  • Anonymous

    if your xbox gets broken because of an update, and you dont live in the
    US, how would MS compensate for my console, since sending it to MS would
    be more expensive than to buy a new bow?, just wondering if the retail
    store would provide me with a new 1 or….?

    Like

  • Anonymous

    if your xbox gets broken because of an update, and you dont live in the
    US, how would MS compensate for my console, since sending it to MS would
    be more expensive than to buy a new bow?, just wondering if the retail
    store would provide me with a new 1 or….?

    Like

  • Anonymous

    if your xbox gets broken because of an update, and you dont live in the
    US, how would MS compensate for my console, since sending it to MS would
    be more expensive than to buy a new bow?, just wondering if the retail
    store would provide me with a new 1 or….?

    Like

  • http://www.facebook.com/teparadox Daniel Cooper

    I find it awesome that my console has no issues reading games… I take the console online to play Blackops on live… and then in the down time play other games, only to find I am forced to keep playing Hardcore CTF because all my other games are currently as useless as a brick. How Lovely. 

    Like

  • http://www.facebook.com/tajirinere Tajirinere Agboghoroma

    ok now i’m  worried. my 60GB pro 2008 gave me an unreadable disc error twice, during gameplay and even though the game was installed to my HDD. i live Nigeria, so the odds of me getting a replacement is…slim. so i need my console in good shape

    Like

  • peter chapman

    sigh, this is very annoying. Long story, I bought my xbox 360 in May 2007, in Dec 2007 it died >3red rings, and was repaired by MS, It died (3 red rings) again a few weeks ago. MS want £68 to repair it (as its out of warranty). but even if I get it repaired…how do I know it wont be one of these consoles that wont read disks? They wont tell me, and obviously cant go on live to test it.

    Like

  • http://pulse.yahoo.com/_AFLA7YG24U2UZFQIBVS6ASFNRA G

    NY gamer here, no update has hit my console yet so I am not sure what to do now since it seems like everyone else is getting the update. If it helps any my console was part of the beta dashboard. “Help me Major, you’re my only hope.”

    Like

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