August 21st 2012 9:00 am PT

Open Call, More Testers Welcome for 2012 Xbox LIVE Update Public Beta!

The amount of interest we received in July for the 2012 Xbox LIVE Update Public Beta was so staggering that today we’re announcing a second open call for Xbox LIVE subscribers to test out the beta program. I can tell you that we’re accepting far more beta-testers this time around, but space is still limited and once the spots are filled the beta will be closed, so sign up today!

If you’re selected, an update will be pushed to your Xbox 360 in the next few days. The update will contain new Xbox LIVE features, including:

  • Internet Explorer for Xbox
  • Recommendations and ratings
  • Pinning and favorites
  • Enhanced category search and discovery features
  • Voice search (in specified markets)

Note: A console in the program is expected to remain fully compatible with standard retail consoles not in the program.

If you would like to participate, please register for the 2012 Xbox LIVE Update Beta here. You will be required to agree to a non-disclosure agreement (NDA) for confidentiality reasons. Any participant who violates the NDA will be removed from this beta and all Xbox betas moving forward, and will not have access to Xbox LIVE until the end of this beta program period. Our NDA enforcement squad is really good at finding violators; so save us both the trouble and don’t test them. We also ask that you fill out a brief 5-minute survey at the end of the beta to let us know what you think.

Your interest and passion in helping the Xbox team has been awesome and we’re very excited to see the early feedback so that we can make Xbox even better. Thanks again for your participation and enjoy!

Update: Several users have reported an issue with accessing the registration link for this program — keep trying – there is a high demand on the site right now due to the popularity of the program.

Update: The full registration process should now be available to everyone. If you hit an issue accessing the site please keep trying – there is a high demand on the site due to the popularity of the program.

Preview, Xbox 360, Xbox Live By Larry Hryb, Xbox LIVE's Major Nelson

  • SnackeyG

    Is the forum down?

  • john doe

    my console froze for the first couple minuets. after that it runs very smoothly

  • ryan

    the get product key button is not there

    • john doe

      Beta codes are currently unavailable at this time.

      • ryan

        when will they be back up

        • john doe

          I don’t know, they might be done with the beta. They said once all the spots have been filled up that it will return to a closed beta from now on (or until further notice).

          • ryan

            thanks

  • http://www.facebook.com/matt.stumbo.7 Matt Stumbo

    where are the keys and why dose it say Product keys are currently unavailable.? will this change or what ?

    • Antoniel Coleman

      It changed….hurry!

  • ryan

    is there any other way of getting the beta now that it is closed or will they let more people get it

    • john doe

      probably not since when u request a product key, that code is registered to a certain account only.

  • ryan

    should i keep trying or is it a waste of time

    • john doe

      haha just wait a while

  • http://www.facebook.com/profile.php?id=100000486165650 Kevin Ray

    I signed up and it said “congratulations, you are in the beta etc. etc.”, however I do not see a link to the registration key as yet……will I get one eventually as it told me I was part of the beta program or am I out of luck?

    • john doe

      if it does not say something like “request product key” or something along those lines then you might not receive a code unless they decide to open the beta to the public again. How long ago did it say you were accepted into the beta?

      • http://www.facebook.com/profile.php?id=100000486165650 Kevin Ray

        lastnight about 3am lol

        • john doe

          things i am posting are correct as far as i know, I do not work with MS in anyway. Just a gamer who has been in multiple betas with MS and console games.

          • http://www.facebook.com/profile.php?id=100000486165650 Kevin Ray

            Ok, so let me see if I understand what you are saying then.

            Even though it said that I was in the program, unless I am LUCKY enough to HAPPEN upon a key the moment it becomes available at the Connect site then it is first come first serve & I am out of luck?

          • john doe

            i believe so, about 24 hours AFTER you fill out the contract saying you wont release info about the beta to the public there should be a button on the left side saying product key or request a product key. A code will not be in an e-mail. You have to get the code on you’re own by clicking the button. As of right now there is an update under the section that ses “Xbox LIVE Update Public Beta” that states “Product keys are currently unavailable”. So I am assuming that it is first come first serve. So it looks like you may be out of luck unless MS decides to add more slots for people to join. so from what i have heard and read from MS is that when the codes run out that it will return to a closed beta.

    • darren williams

      same way with me i signed up today at 1: pm central time and still dont have my key im outraged been with live sine halo 2 first came out lol

  • http://www.facebook.com/joseph.wilcox.773 Joseph Wilcox

    Beta keys are not working any help Major Nelson?

  • http://www.facebook.com/kevin.m.gould.3 Kevin M Gould

    wow it has been 2 days and no update. they said 2 business days so does that mean saturday doesnt count.

    • john doe

      i got mine sat. morning

      • http://www.facebook.com/kevin.m.gould.3 Kevin M Gould

        how long did you wait?

        • john doe

          less than 24 hours

    • Connor

      Same with me :(

  • http://www.facebook.com/michael.ward.501 Michael Ward

    So what am I going to get it Monday or Sunday it told me I was in the net wave why no update

    • john doe

      Did you already enter you’re code?

      • http://www.facebook.com/michael.ward.501 Michael Ward

        Yes I did all of that stuff and it told me 1-2 days and I should have it but I don’t have it

        • john doe

          If you do not get the update today then you may get it on monday. I’m now sure. If you still have to update by the end of Monday, I would recommend to send a feedback from the connect site stating that you have entered you’re code and have been waiting over 2 days and still no update. MS could also be doing some updates with the beta in some form and it is delaying the process of pushing the updates for people. But dont take my word for that because i am not a MS official.

  • http://www.facebook.com/michael.ward.501 Michael Ward

    What’s up with this update

  • http://www.facebook.com/michael.ward.501 Michael Ward

    I did all that was to be done got code downloaded the app on my Xbox it told me I was in and to wheat 1-2days and I still don’t have the update

  • http://www.facebook.com/michael.ward.501 Michael Ward

    Downloaded the key got the app did all what I had to do and still don’t have update

  • http://www.facebook.com/Shisonaru Cody Jones

    For those of us still waiting for a code they updated the page and it says console registration will be available soon so…tomorrow…maybe?

  • http://twitter.com/VILLAformer Alberto

    Since update to Beta i can0t play online of Red Dead Redemption!!! FIX it hurry up!!!

    • john doe

      maybe try clearing systen chache so the game it self re-updates and may fix the problem.

  • http://www.facebook.com/muthu.nagesh Muthu Nagesh

    Hay Guys i hosting a bata on

  • http://www.facebook.com/muthu.nagesh Muthu Nagesh

    hay guys im hosting a bat for the fall update we are going to try to patch all glitches Add me on xbox my gamertag is Kleptic Tech the Beta days are 8/27/12-8/28/12

  • http://www.facebook.com/muthu.nagesh Muthu Nagesh

    beta

  • mkopec12

    It’s been the third day after my console registration, and i still haven’t received any update. Who can I contact for help?

    • http://www.facebook.com/dan.korzeniewski.7 Dan Korzeniewski

      yeah same here bro I hope I can still get it
      someone help us lol

      • hutton

        Same problem… console registered 3 days ago and still no update…

        • http://www.facebook.com/dan.korzeniewski.7 Dan Korzeniewski

          what can we doo !

          • http://www.facebook.com/dan.korzeniewski.7 Dan Korzeniewski

            i think its because Saturday and Sunday are not business dayys We should have it buy Monday er Tuesday Just a guess tho …..

          • http://twitter.com/Trevor_Jones Trevor

            Registered my console on Friday, still no update or access to the forums, however another console in the household registered to another person on friday got the update on monday

          • LuciferD666

            This is my exact problem too. Registred Friday and another console has it,but registered when it was first open for testers.With the other console, the user had an additional download named “Xbox Open Beta” if I’m not mistakened.

    • john doe

      try and call xbox and see if they can get u hooked up with someone or at least give u info, there might be a short delay on pushing the updates to some people because they are working on getting more people into the beta. try looking at hte FAQ on the connect site

    • darren williams

      i just emailed them about the issue and will post about it if i find out any new info.

      • http://www.facebook.com/dan.korzeniewski.7 Dan Korzeniewski

        thanks broski

    • http://www.facebook.com/kevin.m.gould.3 Kevin M Gould

      yep its been 3 days and still no update. it did say 1-2 business days so the weekend might not count.

    • Brad

      Just got my update now. I was in the same boat as you.

      Don’t know if everyone else is going to get it pushed now or not, though.

      • http://www.facebook.com/dan.korzeniewski.7 Dan Korzeniewski

        yeah just got mine today as well

  • http://twitter.com/DanMcDs Dan

    Same, I don’t have a product key link either

    • Antoniel Coleman

      Go Check now, they are available, but not for long!

  • mark

    i have not been able to sign my console up or see any bracket that says product key

    • john doe

      I think they are working on adding more keys soon

  • neyo96

    when u register your console is it 100% that you will get the update……..or is it only certain people.

    • john doe

      if you put in the code then as far as i know you will defiantly get the update within 2 days

      • http://www.facebook.com/kevin.m.gould.3 Kevin M Gould

        its been 3 days for me and still no update. i did get access to the private forums though so that is a start.

  • http://twitter.com/DustinAzlin Dustin Azlin

    I got mine last night, only took a day and a half.

  • http://www.facebook.com/keith.brooks.1023 Keith Brooks

    Now that Internet Explorer is being added to Xbox 360′s, don’t you think it’s about time to add Microsoft Security Essentials to all Xbox 360′s to keep malware off of our Xbox 360′s ? I sure do. It should’ve actually been added last year with the Xbox 360′s last update that Metrofied the Xbox 360′s interface. Also, are we getting IE 9 or IE 10 ? If it’s IE 10, are we getting Windows 8′s Metro version or Desktop version of it. I believe we need the desktop version.

    • http://www.facebook.com/profile.php?id=100000486165650 Kevin Ray

      Just an opinion, but I think they are going to give us the 360 version of IE along the lines off the Facebook and YouTube apps….limited use bottlenecks to prevent viruses.

    • http://relyonhorror.com/ CJ Melendez

      I don’t think there are viruses for the 360…

  • Antoniel Coleman

    I Joined 3 days ago so that i can be a tester of the new Beta !! But now that i am reading all these comments I appear to be a little worried now. Am I to late to get a key anytime soon? If soon when do you think it will be possible to get the update? Please help, “ANYBODY” including @MajorNelson:disqus

    • http://www.facebook.com/dan.korzeniewski.7 Dan Korzeniewski

      no your fine bro i was worried myself i had waited 3 dayys with no update but this morning
      When i Signed on i had gotten the update
      you have to remember it takes 1-2 business days
      and the weekend isnt business dayys lol
      your fine if you dont have it by the ebd of the week id get worried
      just be patience
      if you have already gotten your code and did the console Registration
      your “IN”
      Now Just Sit back and wait…
      hope this helps

  • http://www.facebook.com/bambezze Bruce Thirdkill

    i need a product key

  • http://www.facebook.com/bambezze Bruce Thirdkill

    i really want to know the time of the next codes for the beta are going to out

    • john doe

      They have been put on hold for right now. No info on when it will be back, but it WILL be back sooner or later

  • http://www.facebook.com/profile.php?id=100000205623568 R.s. Smith

    Got the update today, used it 2 hours and shut system down. Came back to restart AND NOW HAVE “SYSTEM UPDATE STOPPED” AND AN CODE. MY SYSTEM IS NOW UNUSABLE. ANY IDEAS???

    • john doe

      Go to the feed back page on the connect site… That is where they want you to submit the problem. They will ask for a detailed problem and a form u must fill out. Dont forget to tell the the error and what the code is.

  • neyo96

    I DO NOT CARE WHAT NO ONE SAYS XBOX 360 IS BETTER THAN PS3……………… THE ONLY THING I WISH XBOX HAD THAT PS3 HAS IS BLU RAY……. I THINK IT WOULD BE BETTER FOR THE XBOX GRAPHICS …….. OTHER THEN THAT XBOX 360 IS THE BEST GAME CONSOLE EVER!!!

  • Connor

    Got update today dashboard looks a lot better now, Keep it up Microsoft!

  • mikedranger

    I love the update and 360 just wish Microsoft would make more franchises exclusive to 360. That is the one thing I think the 360 has really lacked. If you really look Microsoft has 4 main franchises in Halo, Gears of War, Fable and Forza. Really wish we could get some new and great looking exclusives on the 360.

    • neyo96

      i agree

  • http://www.facebook.com/pruittboy Joseph R. Pruitt

    When is console registration going to be available?

  • http://www.facebook.com/michael.ward.501 Michael Ward

    Help

  • http://www.facebook.com/michael.ward.501 Michael Ward

    I don think I’m geting this update

  • Travis Jabary

    I have been trying diligently since you first started advertising the new 2012 beta dashboard. I have called Xbox live for support I have tried every single thing I can possibly do and ever since the beginning I keep getting rerouted to Change profile or edit profile. I have been on the phone with Xbox live customer support several times. my xbox reference number is 1182960723. no matter what I do I cannot get this code or access this beta dashboard. I lost countless hours of sleep and I’m so frustrated I could cry. ohh my god what do I have to do to get my data dashboard upgrade for my console. this has been absolutely ridiculous I sware somebody please give me the answer What do I do.  I have been calling X Box Live Support Center the very first advertisement of the day that it was originaly released.  no matter what computer or internet access I use I cannot get to the steps required to get the beta upgrade. mmy nnumber iis 7854082974 pplease ccall aasap n hhelp.  I have court call technical support twice today once when u first opened this morning and once right before midnight and the gal I was talking with at midnight somehow got disconnected from me while we were going through certain steps and she never called back.  please somebody give me the information or walk through the steps on your computer for me so I can get this program on my console.  I am frustrated up to mmy eeye  balls with this

    • john doe

      did u verify ur account? I used to have this problem but idk what i did to make it stop.

  • Travis Jabary

    Please help me

  • Dave

    When is Google chrome coming out for Xbox live…Flash is not supported in IE!!!!

    • john doe

      probably never. It sucks that you cant DL anything from IE

  • Dave

    Also apps like Skyfire or Silverlight won’t be so bad!

  • http://www.facebook.com/jerome.l.ross.1 Jerome Lee Ross

    i got my key on first day so im happy

  • D. Bryant

    People try to use Internet Explorer besides google chrome, it work instantly for me when I tried out Internet Explorer instead of chrome.

  • http://www.facebook.com/profile.php?id=100000486165650 Kevin Ray

    Keys are up. Mine was anyway, so you guys might want to check.

  • Jonathan

    I Got My Product Key Today! Thanks Major! :)

  • john doe

    keys have been available since around noon if anyone was wondering

  • http://twitter.com/errorad M Lange

    My key is available today :)

  • http://www.facebook.com/michael.ward.501 Michael Ward

    Day 5 still no update

  • http://www.facebook.com/michael.ward.501 Michael Ward

    I’m not mad just disaponted I was told 1-2 days now it’s day 5 and nothing no update and yes I got my key I downloaded the app to my Xbox did all that last week but nothing whats up with that like I said im not mad just disaponted

    • http://www.facebook.com/kevin.m.gould.3 Kevin M Gould

      i downloaded the app on thursday and still no update. i did get into the private forums so i guess i will get it soon.

      • http://www.facebook.com/michael.ward.501 Michael Ward

        Same thing here I wish we could get a good answer and hope we get it soon

  • Jupp

    All done just waiting for the download ;)

  • Bluedory

    I have my product key but when I open the beta and sign in, it tells me “One or more LIVE services are unavailable at this time. Please try again later.” Any help?

  • Antoniel Coleman

    Go check now, The “Product Keys” are CURRENTLY available !!! Hurry, dont waste any time because once all the product keys are used, it will be shut down once again!!! “GO NOW”

  • neyo96

    I GOT THE UPDATE ON MONDAY BUT I JUST UPDATED IT……….. MICROSOFT DID A GREAT JOB! I LOOKS VERY GREAT…… JUST KEEP ADDING AS MANY APPS AS U GUYS CAN

 

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