April 5th 2013 1:32 pm PT

Official Statement on what was said yesterday

I wanted to give you the official Microsoft Statement regarding some comments you may have seen yesterday::

"We apologize for the inappropriate comments made by an employee on Twitter yesterday. This person is not a spokesperson for Microsoft, and his personal views do not reflect the customer centric approach we take to our products or how we would communicate directly with our loyal consumers.  We are very sorry if this offended anyone, however we have not made any announcements about our product roadmap, and have no further comment on this matter."

As frequent readers of my blog know, the moment we have news about our products I will be sharing all the details I can.

Xbox 360, Xbox Live By Larry Hryb, Xbox LIVE's Major Nelson

  • Daniel Birchal

    Microsoft, hear your loyal costumers: WE DONT WANT A ALWAYS ONLINE REQUIRIMENT!
    If this is true, the 360 will be my last Xbox (and I’m with youguys since the beginning)

  • http://twitter.com/crodcho Dϵϵȷʌws

    “no further comment on this matter” .. I have one:

  • http://twitter.com/crodcho Dϵϵȷʌws

    Since you read every message, read this: YOU major nelson, and everyone behind you, thinking that WE customers are nothing but sheep, you better go back to OUR reality (us, gamer) we dont want social features, always connected or commercials on our dashboard, we just want a GREAT CONSOLE !

    I’m a “loyal customer” since the first xbox, atm i have more than 100 games all bought at full price, and i just want to leave microsoft for good. You lack of communication is not good for your image, this employee making fun on us, this is not good for you image…

    Sorry for my bad english, im leavin, have fun trying to fix all this mess.

  • O Mosqueda

    Dozens of upcoming consoles, hundreds of games that are clones of the same game, thousands of games and developers delivering bad ideas, peripherals and more peripherals and less money to pay for all this and the bills. It’s 1984 all over again.

  • O Mosqueda

    Is it just me or what but it feels like MS has hired thousands of people that their everyday job is to look for Xbox discussions of concerned people and try to humiliate them calling them silly and paid by Sony so the rumors would diluted around the net as much as possible!!! Bloody wait till the damn thing is announced and then they can f**k us all with whatever they want.

  • O Mosqueda

    The Next Xbox, will have the label printed on the box, “For incomes of 1500 Euro/mo and up” “Additional fess WILL apply” “One time user only”

  • http://www.allthatgamingstuff.com/ JasonGW

    Yes, I see it. On gaming sites, where the fickle and short memory denizens of the internet live. The only way this will still be a hot topic by even E3 is if it turns out to be true–and we don’t know that yet.

  • http://twitter.com/fcviotto Fernando Coli Viotto

    In fact, the only thing I can talk about this subject is:

    In US maybe internet is great and works fine as it should but there are many other countries, such in Brazil, where infrastructure isn’t really not good at all. Dramatic latency changes, traffic shaping for media content and very limited upload rate are common strategies used for most of the companies to try to not flood infrastructure with tons of information and still tons of problems happen everyday. So, out of the “magic land of US” and looking at the “Most of the world” countries we have a huge concern around mandatory internet requirement.

    I really wish Microsoft to listen to their customers and work close with their telecom partners to understand if having an “always online” platform is really something that will work.

    In my case, and I believe many others, that’s exactly what I’m NOT looking for. I currently own 218 games for X360 and I wouldn’t even think about giving up on my account if mandatory connection is required for the next gen console.

    Adam Orth is the creative director for MS Studios, so maybe he just has too much creativity and lack of understanding the reality on a globalized business model.

    I really recommend MS to pay him an MBA or something to open his mind.

  • http://www.facebook.com/icranmer Ian Gordon Cranmer

    I am an Xbox fan and have been for years. If there is an always on requirement, I will be retiring my interest in Xbox and head to PS. Many thousands of people feel that way and Microsoft will lose a lot of business/”revenue” as a result.

  • Nick Peck

    Wow are there really this many stupid people out there? Why in the world do so many people think that “always on” means no net, nothing works? You do realize your precious STEAM is “always on” right? Remember if you didn’t enter offline mode at the right time when your net was down you couldn’t play anything? However, when it works correctly, you can play games offline but will have to reconnected at some point for authentication.

    Every device you own has apps on it require this as well. If your net goes down, everything WILL STILL WORK lol. Honestly, use a little of that grey matter in that noggin of yours people. I just hope MS doesn’t push the reveal event back because they really need to squash all of these stupid, stupid rumors. Also, why should they do it now? We all know the reveal is coming so they will just do the announcement(s) then. Why in the world would MS come out and rebut every stupid comment on the net one at a time? Seriously….

    Common sense people, does it still exist for these newer generations or did it finally run it’s course and run out completely? Raise your hand if you have traded a pc game in recently….. or for that matter, how often do you get a disc vs. a download code these days? Yah, that’s what I thought. Just think before typing stupid stuff, seriously. I enjoy commenting but reading what I read on several sites a day makes me feel more stupid than I was when I woke up in the morning and puts serious doubt in humanities future. Ever wonder why futuristic movies are so bleak?

    Everything will be fine, calm down, change your thongs and relax, every game you buy on next gen hardware will work, but the system will be always on no matter which one it is. If you still can’t comprehend this, then say you will buy a ps4 not realizing it will be always on as well lol, go for it as it shows how smart you really are.

    If you don’t like the 360 or the next xbox (first off, why are you even here?) that’s fine, systems are personal preference in my mind, so buy the one that has the games you like and move on. It really is that simple. Now I want to predict the future, next, everyone will complain about something they asked for-for years, DLC…… oh wait.

    • O Mosqueda

      Sure, that’s a good way to deal with always on, however, the reports say that the alleged system for the next Xbox won’t be so forgiving, it will only allow 3 minutes or so before the system gets locked if the network is not reestablished. Now I ask you, what will you do if the Steam platform couldn’t authenticated because the Internet standard had changed or there’s no Internet at all in the future or you simply can’t keep up with the bills? Sure, you PC will still work for other stuff, but the next XBOX might not even be good to play a miserable CD.

    • mama mambo

      Yeah that Steam is just the same…Oh wait…no it isn’t….

      On Steam I can buy games discounted for an amazing price, even the best Xbox sale hasn’t competed, not even close. Steam is a ONLINE DOWNLOAD SERVICE so you have to be connected to use it, but then after its done and authenticated, you can play offline no problem.

      These “Stupid” Rumors seem to be coming from many different sources and the PS4 rumors were pretty much on pair with what was announced, so we can probably guess that there is some truth to the rumors, though some of the info may not be true.

      However, When my internet goes down (which it does quite a bit actually and I have a fast connection) I like to play the Xbox. If I cannot do that with the next console, I’ll just stick with PC.

      Sony has stated that PS4 is not online required, that’s pretty different than the rumors here.
      So, rather than tell everyone who disagrees with you they are stupid, why don’t you take a long look in the mirror first, because what you posted here wont win any mensa awards.

  • GMAN73

    6 reasons not to but the New Xbox.
    1) Lower specs than PS4,
    2) Mandatory Kinect,
    3) More focused on social / family / media features than games,
    4) Always-on requirement,
    5) Possible subscription model,
    6) Ads, ads and well more ads

  • Jason Walter

    I read what you said: No refutation of the laways on stuff. Is it true?

  • GMAN73

    Rumours are that it will launch with a price of $500, who wants to pay that money for a launch Xbox that will fail within a year.

  • Matty Sarro

    Just wanted to drop a line in case Microsoft REALLY is considering an always-on device. The company should carefully consider its history with tether-required services. Remember when Microsoft decided to rip off a ton of customers with MSN Music? The DRM key validation servers got too expensive, so instead of maintaining them your company shut them down, leaving your customers with nothing to show for their money. Your company simply lacks any market credibility to believe that you’re going to maintain the backend for an always-on device to be worthwhile. Fool me once, shame on you, fool me twice… well… you won’t. And that’s why I’ll buy a playstation 4.

  • Daniel

    When you think about it, if it weren’t for bold moves from large corporations like that which Microsoft took with a broadband only connection for the Xbox and the various other business ventures online all around the world, we’d all have slower internet, no matter where we live.

    For example in Australia, there is a whole Fiber network being rolled out to everyone bar the most remote of areas. If it weren’t for consumer presurre to use the products they own to the fullest extent we’d still be running 256Kpbs as the norm

    Microsoft know that if they do this they’ll be fine in a couple years time, and uptake will be huge as the market forces will put pressure on the ISPs to get better connections so people can actually get a Durango or whatever product needs to be online.

    People still want that which they cannot have, or do not like the idea of, as someone they know will like it and have it, so their own desire will be stirred.

  • http://twitter.com/Belcaw Tom Shelley

    Online requirement for anything turns it into an “instant no-buy” for me. I have internet and it works most of the time; but I want to be able to play my games all of the time. I can’t see them making this kind of requirement when considering the large numbers of people who still do not have reliable uncapped internet access. They would literally be turning people away from their own product and towards their competitors because they would be offering a service that Microsoft wasn’t. I guess, I’ll believe it when I see it; and if I see it, I wont be buying it.

  • PowerFang

    Unless the next microsoft console is too good not to buy, i will be switching my preferred console from xbox purely to rub it into Adam Orth’s face – that guy is an idiot and deserves everything that comes to him.

    • GMAN73

      He is an idiot, but so is Don Mattrick, Kudo Tsunoda and Larry Hryb. 3 idiots who are ruining the Xbox brand.

  • slumdog hundredaire

    Will Major Nelson get promoted to Captain once the new xbox is out?

    • GMAN73

      Hopefully he will be fired as the New Xbox is going to be a flop compared to the PS4 which is all about games.

      • slumdog hundredaire

        Hahahahaha, and you have seen the new Xbox? Stay thirsty my friend!

        • GMAN73

          Well with all the rumours going around its looking bad. Notice how MS did not come out and deny that the new xbox will need a constant connection.

    • http://twitter.com/iNb4Ownage Ownage

      He already is. LOL

  • http://twitter.com/IanMetcalfusa Ian

    Tell your boss to let us know before the PS4 is out or you will loose your best customer, ME!

  • http://www.facebook.com/people/Jason-Lafitte/609265629 Jason Lafitte

    Im not buying the next console if it always has to be online to work. If microsoft doesnt care about that, then so be it, it will be 1 less console sold, or in reality 3 less sold because the first 2 would have RROD on me anyways.

  • http://twitter.com/IanMetcalfusa Ian

    Why? If it’s still always online to play, a cheaper price dosent make it any better.

  • GMAN73

    Adam Orthole AKA Sweet Billy is a complete douchebag, no wonder he got a job with Microsoft.

  • GMAN73

    The New Xbox is going to bomb big time #DEALWITHIT

  • http://www.facebook.com/IDucksz Stephen Brett Kennett

    the gears story is good it slipped up (for me) near the end of gears 3(final act or chapters) with a really cheesy ending, and judgment, hmmm not to sure with that. the reason why gears got ruined is cos of the people on the epic forum saying they did not want it like Gears 1 which ultimately fucked up, cos now the original people who liked the series don’t play it no more ‘cos of its got quite bad.

    Sorry going in depth with gears but it was the reason that took me to Xbox in the early years so I’m angry that the title has been fucked up by this there more to it but that’s main reason.

    halo is good too anyway that’s off point Microsoft don’t just use gears and halo, it’s just that they are main face of the Xbox now ‘cos they are the biggest games around NOW, Bioshock was an exclusive title until they released it to the PS3 a year later, don’t forget fable too ;) microsoft does have its exclusive too, its just the competition between the two you don’t realize how much exclusives there are for them until you own both and have a huge stack of games for both.

    • mauszx

      I own both consoles, yes xbox was great and then something happened, microsoft started to not care about exclusives and started milking franchises as halo and gears, why not use Rare games? oh because they are making kinect. Fable? I will tell you I loved fable, the first one was amazing, the second one was ok, the third game was between ok and mediocre and then it came Fable The Journey, that’s it for fable. It seems like xbox is focusing on having time exclusives, like Call Of Duty DLC, which I don’t care about that. It’s sad to see how microsoft has been less interested in games and started caring more for facebook and netflix, which I can use on any other electronic device.

      • http://www.facebook.com/IDucksz Stephen Brett Kennett

        Yes that’s totally true. It does seem like they have cared less about games as you said about fable totally correct they went downhill a bit.( the use of guns) Lol yeah, it seems to me also about using overpriced DLC and season passes just to get more money etc. like take Bioshock Infinite for instance.. I’ve paid for the FULL game and then they have season pass for DLC content which means I have just paid for a game that isn’t finished… which when i go out to buy something i expect it finished and to own everything on it.

  • http://twitter.com/IanMetcalfusa Ian

    If you go on YouTube people are still raging about this.

  • http://twitter.com/StretchnEra Stretch

    Sony paid Adam to say what he said (to leak a horrible spec of xbox 720)…GREAT job Sony!!!

  • http://www.facebook.com/andres.cardenas.372 Hollow Clyde

    Won’t see me buying a new xbox if what Adam says its true. Ill join Sony on the next Consoles if Microsoft really is going down that tragic road

  • http://www.facebook.com/MAGWolfen Mag Wolf

    Thank you Major for clarifying for us.

  • GMAN73

    Adam Orthole is no longer with MS, what a complete douchebag he was. Now only if Don Mattrick, Major Nelson and Kudo could resign. J Allard needs to come back to Xbox/

  • http://twitter.com/IanMetcalfusa Ian

    I didnt want to see Orth get fired/resign over this. I would have excepted an apology from him and a explantation of the always on-line rumor to be confirmed or denied, that would have sufficed.

  • http://www.facebook.com/james.boger.71 James Boger

    If M$ was smart, they’d see this as the perfect opportunity to scapegoat this fool and ditch the “always on” nonsense for what it is while saving their own future in the process.

  • GMAN73

    So possible launch titles for the New Xbox are Ryse (a game that needs Kinect), Forza and a Zombie game (no doubt it will be state of decay), what a poor line up.