The team at Chair Entertainment continues to look for ways to enrich the “Shadow Complex” experience for players even if it means taking action by deleting leaderboard information generated by those who try to compromise our game.
- The player will be deleted from the “Shadow Complex” leaderboard
- The Xbox LIVE enforcement team will investigate individual players removed from the leaderboards for potential resetting of the user’s gamerscore. The reset would include all games, not just “Shadow Complex.”
- Those accounts determined by the Xbox enforcement team to have their gamerscore reset will be branded on Xbox LIVE as belonging to a cheater, and this information will be reflected in the gamer profile, both on Xbox.com and in the Xbox Dashboard on the console.
We believe that our players deserve a level playing field, and both teams at Xbox LIVE and Chair Entertainment are committed to providing the best overall game experience on Xbox LIVE. To learn more about the LIVE policy on gamerscore corrections, please read the FAQ on Xbox.com.
Update: Chair has made a forum post that goes into a little more detail around the cheating.