Xbox One and Used Games

We know there is some confusion around used games on Xbox One and wanted to provide a bit of clarification on exactly what we’ve confirmed today. While there have been many potential scenarios discussed, today we have only confirmed that we designed Xbox One to enable our customers to trade in and resell games at retail.

Beyond that, we have not confirmed any specific scenarios.

Another piece of clarification around playing games at a friend’s house – should you choose to play your game at your friend’s house, there is no fee to play that game while you are signed in to your profile.

   
   

Update: See this updated post on the issue

Comments

  • watkins

    This is the first I’ve posted here but I’ve been a huge xbox supporter from day one with the original and even beta tested live.

    That being said it pains me to see Microsoft going this route. I bought my sister her own 360 and turned her into a gamer. We share games but don’t share accounts, she likes her own Achievements. So basically now I can’t share the games with her that I bought without her paying? If so you just lost a very loyal customer.

    Like

    • http://www.facebook.com/people/Curtis-Isabell/1036013363 Curtis Isabell

      it pains me too but the ps4 is the gaming console nextgen.

      Like

      • BetrayedByM$

        I fear your right

        Like

      • http://www.facebook.com/people/Curtis-Isabell/1036013363 Curtis Isabell

        your fear isn’t warranted I have a ps3 and it isn’t as bad as xbox fanboys have screamed the last 5 years. it’s actually really nice but it has the dumb little quirks about it. I’m very happy with my ps3, and ps4 addressed most of the shortcomings with ps3 in their reveal plus showed games.

        Like

      • watkins

        That’s if Sony doesn’t do the exact same thing…

        Like

      • Jeremy Crenshaw

        Sony’s per publisher’s discretion to do this. Individualistic greed may want some developers to do it (EA cough), but competition would make them not want to.

        Like

      • http://www.facebook.com/people/Curtis-Isabell/1036013363 Curtis Isabell

        if sony doesn’t do the same thing as MS they won. they hardly have to try.

        Like

      • slider2nl

        And if sony announces a smaller sized console, microsoft will walk away with the tail between its legs

        Like

    • Grayson York

      I know right! What would be the purpose to do this anyway.

      Like

  • BetrayedByM$

    and by the way…xbox one? talk about the most stupid name you could ever pick!
    GO HOME XBOX , indeed

    Like

  • Jeremy Crenshaw

    The way i look at it, I’m glad it doesn’t have backwards compatibility. Makes the transition to PS4 so much less painful.

    Like

    • BetrayedByM$

      Good point Jeremy, but it’s still sad that as a loyal xbox costumer, i have to now switch to another console because M$ does not care at all about it’s gamers anymore. Or even the games them selves. Or those who were loyal to xbox for over 10 years now and made the 360 the success that it is.

      We all just basically got the middle finger flung at us today.
      If you watch that reveal again, they mentioned TV and Sports like 100 times.
      But only mentioned gaming, less than a handful of times

      Like

      • RED360

        PS will do the same.

        Like

      • BetrayedByM$

        Ps4 all ready said that the Move i think it is called, which is like Kinect, does NOT have to be plugged in for the stupid console to work, unlike xbox one. i am in NO WAY a fan boy (girl) in this case for Playstation, but i like that i dont have to have a camera on 24/7 scanning my F***** house , even in the dark, invading my privacy.

        Like

  • EducatePeople

    Congrats Microsoft, you managed to blow an advantage that you had for several years in one day. Thanks for giving me a reason to buy a Playstation 4.

    Like

  • http://twitter.com/HeyImSwat Daniel

    ” there is no fee to play that game while you are signed in to your profile.” So there’s a fee to play games on other profiles? Oh what a horrible fail.

    Like

  • LyteWing

    Larry Hryb, let me make this very simple for you and everyone in decision making positions linked to the Xbox. Unless you provide us with a statement that makes it 100% clear that Xbox One games can be traded in and loaned to a friend WITHOUT having to pay any sort of fee, then you will lose much of your loyal customer base.

    Part of what made consoles great for me when I was growing up and still to this day was trading games with friends. I would borrow games from them and they from me and if we liked the games we bought our own copy. Your competitors have made it clear that they will not stand in the way of this tradition which puts your platform at an instant disadvantage in the eyes of the customers that will vote with their wallets.

    If you can make it so that the game can be borrowed after it is uninstalled that would be a great compromise but as things have been explained to us as of this point we are not pleased!

    Like

    • GrievousAngel33

      This part isn’t even really the dealbreaker for me. At least not logistically. Technically I guess I have the same issue: sharing games in the same house with family members across more than one xbox (in my case, two). I’m not buying two copies of the same game unless I want to play simultaneously with my family (like COD, Gears, or Battlefield). I get that and it is reasonable. But I’m not buying two copies of Asassin’s creed so my son can play it–and I won’t buy a console that requires such a ridiculous scheme. Holla!

      Like

      • LyteWing

        I think we are on the same page here. It is totally reasonable to have to buy multiple copies of a game if it is a multiplayer game and you want to play with others no matter if they Are in the same household or not. But it is very unreasonable in my opinion to not allow you to loan your games to your friends and/or family. That is part of the fun of consoles….I would go so far as to say a tradition.

        Like

  • Clarkanoid

    “Just because people do something does not mean that it is right or legal.”

    So very true, and last year the European Court ruled that just because software publishers say you can’t sell their license to another party, doesn’t mean that it is right or legal for them to do so.
    The license purchaser has the right to sell the license enshrined in law in Microsoft’s second largest territory for the Xbox brand, so it’s all going to get very complicated and messy.
    Sadly, whatever happens it will be the consumer who ends up paying for all of the extra layers of bureaucracy, labor, technology etc necessary for all this convoluted “arbitrary tax to unlock a game you purchased” stuff to work.

    Like

    • Chris

      I agree that the consumer will end up paying the largest price, but I don’t think putting more restrictions on the power that publishers have over their intellectual property will make them more interested in making things easy.
      The ruling by the European Court may turn out to be a good thing, unfortunately I won’t experience it because I don’t live in Europe.
      The ruling was against the restrictions that Publishers make through their EULA’s and SLA’s. The information that I included was not really about Microsoft due to the fact that they can’t force publishers to change their license agreements.

      Like

  • JoeGrahamcracker

    I think I’m just going to get another Sega.

    Like

  • Anton Zsandor

    Microsoft don´t have enough money?… pay for the gold account, pay for the online services, and now pay to play my games…. yeah right.

    Like

    • Scott Brown

      u forgot pay to look at Ads that Microsoft gets paid to show to us

      Like

      • Anton Zsandor

        and that´s why Bill Gates is the richest man in the world.

        Like

  • Arcona

    cant even lend someone a game to let them try before they buy. cant buy preowned without paying fees… looks like it’s gonna be a PS4 Christmas!

    Like

  • U_SAF

    Usually Microsoft is good in maintaining the privacy unlike Google… in Xbox One this might be a misconception of Kinect always on…even if it is always ON, I don’t think it will capture any data without your permission or sending images/videos to Microsoft…However Microsoft should make it clear to general public that how hacking Kinect or Xbox is beyond imagination to gain the trust of the people.
    I have Windows Phone and it always ask me before taking my info or location.
    and like many others, I don’t like always connected feature to play games! what if I don’t have internet? I was waiting Xbox One to switch from my PC, I think I need to reassess my thoughts.

    Like

    • RED360

      Lol ya I’m waiting to see if I will build a new pc.

      Like

      • U_SAF

        Yes, PC might be a bit expensive to maintain as we need to upgrade components but we have FREEDOM! at least we can do things in way we want. 😀

        Like

      • RED360

        Well if I build a i7 it should good for 4 years. Plus I can upgrade just parts I need along the way. I my hard drive fs up I won’t have to send it in for repair ill just do it my self. Yes freedom.

        Like

  • BetrayedByM$

    the thing is M$ thinks it’s untouchable because of the success of the 360 , which was lets be honest BECAUSE OF US. The consumers. so the only way M$ will listen to us now about NOT forcing Kinect on us when over half of it’s consumers are saying NO, an letting us share our games with our family and friends, is to NOT BUY xbox one.

    Like

    • Matt Anderson

      im employing the protest technique too. At least until they officially announce that they will do away with it.

      Like

      • BetrayedByM$

        agree Matt. an hey, i will say it again, i love xbox 360 , been loyal to xbox for 7 years now. but forcing me to have a camera in my home, always on and scanning the room, even in the dark, an not being able to share my games with my kids or freinds? That is NOT ok. I will not buy nor support the new xbox untill a bundle comes out WITHOUT KINECT and your able to share games like we do now. stop punishing the 95% of your consumers who pay for the games and share them with their family. WE ARE NOT RIPPING YOU OFF….punish the hackers, not your loyal costumers.

        Like

      • http://www.facebook.com/people/Bush-O-Connor/555604190 Bush O Connor

        i have a feeling the cheapest model will come without Kinect or a hdd. they will sell both seperately for the price of a new 360 with a free EA rub on tattoo.

        Like

    • RED360

      Ya same and I’m not a fan of the cloud ether.

      Like

  • Anton Zsandor

    What’s the next step? … pay to turn on the console?

    Like

    • Scott Brown

      pay for ammo

      Like

      • Ratros

        I could still recall that CEO of Activision once said “The best business model is that we charge them $1 every time they run out of ammo.”

        Thinking of that… Let’s just say evil existences come together on XBOX One.

        Like

  • Yamagushi

    Alright, just saw the “Join us for an Yahoo! Chat” post before going off to bed. Been defending Xbox One all night, so figure why not throw a zinger in the other direction.

    New system looks like a VCR, and now you want us to join you for a Yahoo chat? HOLY CR*P! The killer app is a time machine and your taking us all back to the 90s! lol, night.

    Like

    • BetrayedByM$

      LOL i thouoght you went to bed?

      Like

      • Yamagushi

        Felt like checkin one last time lol goin now

        Like

      • BetrayedByM$

        lmao get to bed man !
        your on the wrong side of this argument anyways, lol

        Like

    • http://www.facebook.com/Danielmh32 Daniel Higgins

      go away then you sad person lol

      Like

  • Sansvie

    This goes further than sharing games among friends or reselling old games. My family has a total of four Live accounts (2 adults, 2 kids under the age of 10). We also have two Xbox systems and will likely eventually have three because we use them for TV service instead of cable.
    If I buy a game and install it on my account, will my kids be able to play using their accounts? I’m certainly not letting them use mine since they have parental controls on their accounts and I do not. If someone wants to take the game into another room to play, will they be able to do so? Obviously if we want to play on two systems at the same time we would need two licenses, but what about just switching rooms because the kids are driving me nuts with their “helpful” advice?
    I’m disturbed by the idea that someone who can’t afford Internet access won’t be “allowed” to use the system as well. I don’t have this issue, but I know plenty of people who do. The idea of requiring Internet service, even one time, makes console gaming entertainment for the privelaged of society instead of for everyone. While that has been the case to some extent because of cost of the systems, this makes it worse.

    Like

    • Scott Brown

      NO
      USED GAMES… cant loan disk to buddy for him to play unless he ponys
      up $60 after he puts disk in the system. Have more than one family
      member in the house that has an xbox? they too will have to pay $60

      Like

      • Yamagushi

        Not true, they already said installed games will work fine across accounts, hell be fine.

        Like

      • Sansvie

        She and what do you mean by “across accounts”? The way I’m reading things, if my kids take a game that I installed to another room to play, they will have to play on my account. That means that a) I won’t be able to do anything on my account while they play and b) they’ll have access to my non-parent locked account. Neither thing is good.

        Like

      • Yamagushi

        If your account is on the same xbox, there accounts should be able to access and play your installed games. From whats been said anyway, its still pretty cloudy tho.

        Like

      • Scott Brown

        its not on the other xbox.. where are you not getting that info from the original post?? I think you as a Microsoft employee has worked to much today and cant read…

        Like

      • Sansvie

        Something isn’t right there though and that’s where clarification will be needed. Essentially, my second Xbox is like an Xbox at a friend’s house. My account is logged into using both devices routinely as are everyone else’s in the house.

        My best guess is that maybe there will be some kind of link among family pack accounts? Even that is problematic if my husband gets onto a game at a friend’s house at the same time that I’m trying to play, things won’t be pretty around here. I shouldn’t have to text him to see if he’s playing, I should know he’s playing because he took the disk with him!

        Like

      • Matt Anderson

        they are getting rid of the family pack accounts. THis is probably due to this confusion that they knew would happen with this stupid used game system they are implementing that simply will destroy Xbox for good

        Like

      • GrievousAngel33

        This is what I was hoping. But you are aware that they have discontinued the family pack? Learned this last night. You won’t be able to renew it.

        This is probably why. If they don’t address this, I walk. And I have to think I have been a most profitable customer for the past 10 years.

        Like

      • Scott Brown

        multiple xbox systems in the house that said profile (which is his) is not on the other console….

        Like

      • http://www.facebook.com/mirko.brocop Mirko Brocop

        You’re basically creating a system where microsoft controls the price of games.

        I have friends who just walk into game stores and buy used games they never would have touched if they were full price new games. You’re destroying that. They’re not leeches they’re people that love video games and they don’t have infinite money to buy every overpriced new game, a lot of these games are in the used bin for a reason. A lot of them are 3+ years old and not very good. That doesn’t mean people don’t enjoy them, but they shouldn’t have to bow down and pay more than what the product is worth because you control the market.

        I know you like metaphors. If I buy a painting should my kids have to pay again when I leave it to them?
        As far as mileage goes, what if its a badly received car, it was glitchy, and there were a lot of issues that caused it to break down quicker than most 3 year old cars?

        Like

      • http://www.facebook.com/mirko.brocop Mirko Brocop

        You’ve also completely ignored all of the people that don’t have a high speed internet connection. Much of the US still doesn’t have high speed internet. I lived in a rural area without high speed internet for 2 years and the game console I spent the most time on was the 360.

        Microsoft is already known for charging hefty prices for all of their games. A lot of the games on xbox live right now I can go to a store and get brand new for half the price. Sure I know you just want to get paid, and you think maybe your masters will pay you better when they control the prices. Jk, but really dude stay strong

        Like

      • RED360

        Ya it’s only for the same Xbox. He can’t use the game on the other xboxs in his house. With out paying.

        Like

  • Nuchip

    After reading this about the used games restriction… I’m just going to wait for the ps3. Such a crappy move from Microsoft. I already sold my xbox 360 in hopes of buying the xbox one. I guess they lost me as a costumer 😦

    Like

    • Jimmy_Jangle

      Why wait? The PS3 is already out!

      Like

      • Nuchip

        lol, meant to say the PS4 😛
        Fixed it, thanks.

        Like

  • U_SAF

    is it me or.. the design of Xboxone is just like old VCR! Jesus I know some visiting people will ask me why I bought VCR in this age.

    Like

    • BetrayedByM$

      the design of Xbox One is as God Awful as the name

      Like

      • Jonathan Reichert

        And as bad as the PR reps for MS

        Like

  • droozilla

    Time to let everyone know not to buy. Twitter, facebook, G+, word of mouth, carrier pidgeon, whatever you use, time to get the word out.

    We will not buy the Xbox One until we the consumer are treated fairly and not gouged with fee after fee after fee.

    Make it right, or the public will.

    Like

    • http://www.facebook.com/people/Curtis-Isabell/1036013363 Curtis Isabell

      xbox users haven’t been treated fairly since 2008

      Like

      • Scott Brown

        since 2007 when peter moore left…

        Like

      • http://www.facebook.com/Danielmh32 Daniel Higgins

        You always moan so go away if you are not happy , idiot

        Like

      • Kane Nye

        I’m an Xbox user and I agree with you somewhat. The service that Microsoft provides has been getting progressively worse as time goes on. I saw that happening over a year ago. Some saw it long before that. I also have a PS3, PC and 3DS. I support the entire industry but I will not support Microsoft any longer if they continue to screw us over. We speak our minds and let our voices be heard so that we can prevent these things from happening.

        Like

    • http://twitter.com/NAVARiN Bennijin

      I’m using smoke signals.

      Like

  • http://www.facebook.com/people/Matt-Sharper/100000807088310 Matt Sharper

    While there have been many potential scenarios discussed, today we have
    only confirmed that we designed Xbox One to enable our customers to
    trade in and resell games at retail.

    please clarify

    Like

    • wrestlefan01

      in other words you will have to pay a fee to play those used games you buy.they are just beating around the bush about it.eventually they are going to have to come clean and be truthful about it.the online support twitter said at first no fee.then they went on about this how they were exploring scenarios.its like they said yes and no to the question in the same sentence.

      Like

  • Aaron Fisher

    I have been with xbox since it has existed. 95% of my games have been
    brought brand new. I have played 267 xbox 360 games and god knows how
    many original xbox games. I have been a gold member since 2007 (due to
    being out in the country with no ADSL available) and I have enjoyed
    every minute of it up until now. I have 4 xbox 360’s with 3 regular
    people who play on them and yes they are also gold members.

    Now with the xboxone I have to buy 3 copies of the same game or pay a
    fee to use the same disc and then when someone else has finished with it
    I have to pay another fee to get it back onto my account?!? WTF!

    And as others have already mentioned I have to say it was like hitting
    the 80’s again when I saw the actual box. What an ugly boat anchor. I do
    like the controller though.

    I hate the playstation’s controller and that’s the only reason I have
    not owned one since PS1. It would be a small price to pay to get use to
    one than with this BS that microsoft have just dished out today.

    Xbox better bloody impress me at E3 or I will be switching to PS4.

    Like

    • BetrayedByM$

      lol the xbox one looks so damn ugly, it’s not even funny. and it’s SO BIG. who the HELL wants that big thing on their entertainment stand? I all ready OWN a DVR i DO NOT NEED TWO OF THEM

      Like

  • ryder4life22187

    almost leads you to believe they titled it Xbox One cause you can only play and install the games once without a fee

    Like

  • wrestlefan01

    that sneaky wording he used..no fee IF you log in under your friends account.lol what a joke.dont see why they keep beating around this issue with the silly lame comments.will i be able to play used games and if so will i have to pay an extra fee? its a simple yes or no question.

    Like

  • slider2nl

    Its amazing that in 2013 we can make small tablets and smartphones that are full of high end tech specs, and we end up with a full sized VCR, where is the feeling for fine and elagant design, i really expected to see the new xbox in the size of the xbox 360s size

    Like

  • wrestlefan01

    5-20-13 the day mircrosoft conceded the console wars to sony.if i buy a game i should be able to do what ever i feel with it.its like the game companies still having control of the product i have already bought.i had the first xbox the 360 i will not be buying this due to this bs you guys are pulling.this system is more about controlling the customer rather than pleasing the customer.the thing with used games,kinect must be connected add in the fact that every 24 hours i must connect online.this has to be the worst pr move a company has ever made the same day they unveiled a product.

    Like

  • http://twitter.com/smarinaccio Stephen Marinaccio

    What happens to rentals at Redbox or Gamefly? Now I need to pay for the rental and then pay MS a fee to play it on my system? I just can’t wrap my head around the arrogance of MS that they think this idea is good. Surely, they must have run this by some developers and others… and did not one of those people say, “Hey, what if I borrow a game from a friend?” or “Hey, what if I have multiple consoles?” or “What if my son wants to play my game, but he logs in under a different screen name?” I mean, the fact is that “used”/borrowed/rental games exist. I don’t have a great solution myself – but THIS is not the answer.

    Like

    • Matt Anderson

      how about the solution being that profits keep growing every year in the game industry, therefore, dont change anything and keep the method for buying games the same. Microsoft is a bunch of dumbasses.

      Like

      • Kane Nye

        You make money by making a great game. Plain and simple! If you go out of business it’s because you don’t know how to make good games yet. Keep trying and work harder or just give up.

        Like

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