Xbox One and Used Games

We know there is some confusion around used games on Xbox One and wanted to provide a bit of clarification on exactly what we’ve confirmed today. While there have been many potential scenarios discussed, today we have only confirmed that we designed Xbox One to enable our customers to trade in and resell games at retail.

Beyond that, we have not confirmed any specific scenarios.

Another piece of clarification around playing games at a friend’s house – should you choose to play your game at your friend’s house, there is no fee to play that game while you are signed in to your profile.

   
   

Update: See this updated post on the issue

Comments

  • Rob Mitchell

    I love Xbox and been gold for over 6 years but if this model stays I simply will not buy, I do not have Microsoft type money at my disposal

    Like

  • dgSean

    forget about the used game issue, imagine having a family of gamers with multiple entertainment centers in your house (I have 3 360s and 3 ps3s right now, so it’s not out of the question), for the kids, the living room, office, family room… what this implies is that you can’t even necessarily move a game between consoles within your walls… that’s a deal breaker.

    Like

    • http://www.iamclarence.com Clarence Brown

      Maybe you could have authorized devices like steam or itunes? A master account on a console? Have the console registered w/ Microsoft? You made a good point. I’d like to see a answer for this one.

      Like

  • mike

    Lets face it, most people expect that discs in the generation after this new one will be gone and this is Microsofts way to start the transition, its too early though to do this, and who knows the people might want to use discs forever rather than going all digital for the reasons such as sharing between friends and family and trading and reselling. Change your mind MS and let us use discs how they have always been and should.

    Like

  • Freddie Harb

    Larry – remember about a year or so ago, Bank of America tried to institute a $5 dollar monthly fee for the PRIVILEGE of using their debit card??? Their customers found out, made a big fuss and threatened a revolt. Thankfully, the execs at Bank of America never implemented the plan. Well, I hope the clowns at the Microsoft campus will use the same wisdom.

    Like

  • Chris

    … well I actually think the new Xbox One looks pretty great. I’m just concerned about one thing: The Kinect has to be plugged in? I really hope there’s some way to turn off Kinect in the settings somewhere and that you can do everything by controller. I do have a valid reason for this: I like to play games past 1am, when people are alseep. If I am forced to use voice, this will wake everyone up, something I don’t really wanna do.

    Like

  • Chuck

    MS, downloading games is the future. Physical media will eventually go the way of the dodo. You know this, we know this.

    So if you want to ‘kill off’ the used game market you don’t do it buy requiring people to pay an extra fee for a used or borrowed game. Instead you do it by making sure all new games are available on day 1 for digital download (better yet the day before). Laziness will take over and before long you will have more people downloading games than buying physical copies.

    A digital copy can’t be resold. Less games resold means less used game out there to buy. Overtime digital downloads will essentially serve as a disruptive technology and “kill off” or at least severly hobble the used game market. Very possibly within the life span of the upcoming generation. By doing this you don’t upset the gaming public and the used market disappers much like it did for CDs

    If you need anymore business, PR, or even design advice (the new kinect is hideous), I am looking for work so hit me up.

    Like

  • Anthony Jocko

    This shouldn’t be something you have to “enable”.

    Like

  • JCK

    I’ve had 10 happy years with Xbox but it looks like i’m going back to Sony. Too much emphasis on Kinect and TV programmes. I don’t want a camera and microphone in my house thank you very much and i certainly don’t want to wave my hands around and issue voice commands. I want a powerful games console with a controller. That is all. It’s pretty simple really but you’ve managed to mess that up.

    I don’t want a restrictive big brother machine at the centre of my home entertainment.

    Like

  • Wayne Mathew Johnson

    1999..dreamcast is released,fails badly due to reasons out of it’s control,,but 14 years down the line is fearsly collected,games too

    2013 Xbox one is released and is like Marmite to it’s fanbase but still does decent in the markets,,,14 years in the future…………….this will be avoided like the plague for collectors of fine consoles and games because
    1,,The site/server where you could buy the pass codes has been taken down (reminds me of the chest in fable 2)
    2,,Because the site server is down,My Xbox one has no titles to play on it,so is resold for£10.00 on Ebay3001.

    What a Joke M$,M$ is truly a game company whos willy has surpassed it’s limit so has to screw the little guy over who collects stuff,,bad move M$,,and to think we (the great xbox consumer and follower) followed you and got you out of that whole you dug your selves into with the 1st xbox,thanks allot.

    Like

  • Larry Clarkson

    After seeing the good (loved the ability to quickly switch between apps, watch tv without changing input, etc.) but not seeing details on some key issues/talking points, we start to hear the bad. Used games are a boon to the video game console makers. EA had it (mostly) right with a code used for online play while my children in my home could enjoy a game I bought for OUR use in single-player mode without requiring $60 per kid for something they’d try/play maybe 15 mins a month. Big mistake if this goes forward as I’ve read thus far. If you proceed with this nonsense to appease video game makers you’ll suffer at the hands of the consumer. The lone smart thing Sony has done so far was clearly state they aren’t targetting/doing anything with the used game market. Get NFL Sunday Ticket, do your own Halo TV show, etc but you will lose some of your coveted marketshare for GAMERS. There’s got to be a better way to handle the software producers…. sell them cheaper so folks can buy multiples without much impact, include 3 codes per box for an extra $10, employ the ‘old’ EA model (require code for online play and if already used, charge reasonable (key) fee for a new key to go with their media. Additionally, one would’ve hoped folks would learn from #dealwithit. Always on, yep. Stated won’t require ‘always on’ but yet will require connectivity every 24 hours or so to play a blu-ray or pass live tv through? Give me a break. I get you’d be impacted and possibly missing out on some features by not having them available due to no connection but if I have a cable outage for days I should still use my $500+ ‘entertainment device’ to watch movies rather than have it sit there doing nothing. As for storing entire games (not saved games but whole games) in the cloud, in theory it sounds great. However, folks with DSL and/or slower cable connectivity will suffer if they have to load games from ‘the cloud’. Couple trying to load CoD from a cloud service (they never go down also, right?) on top of CoD using one of the clients for a ‘host’ for a multiplayer match. Sounds like a dream scenario (as in horrible dream that never should occur). You still have a couple of weeks to right things, show you’ve learned and listened to the consumers who buy your product, not the game mfg’s who want to ream consumers it seems versus being realistic and coming up with some options that aren’t as impactful as ‘buy 3 copies at full retail if your son and daughter would like to play standalone once a month’. Make this truly the best thing gamers have been waiting for. Portability from a HUGE collection of XB360 games is already apparently lost (if this thing is so powerful it couldn’t run an emulator?), don’t keep allowing other negatives to remain negative. Fix them and continue to be what you’ve been for years. The #1 gaming console mfg. Don’t and you’re allowing Sony to regain a huge foothold in the space again.

    Like

  • Calum Roberts

    Very underwhelmed regarding the information revealed today regarding the Xbox one. The message coming from MS is mixed and confusing. The system now appears to be less powerful than its rival. And the entertainment stuff relates to only the US market. This whole reveal was a shambles.

    Now I’m reconsidering what I’ll be purchasing this Christmas after 8 years with the 360 and several years with the original Xbox.

    Falviousuk

    Like

  • Chuck

    Lay off Hee Haw🙂

    Like

  • eilegz

    “should you choose to play your game at your friend’s house, there is no
    fee to play that game while you are signed in to your profile.” sorry but this its ridiculous plus mandatory install, when someone its going to visit someone house to play a game i dont think that spending 15 minutes just to install a game make any sense

    Like

  • Wade Gillis

    So pretty much what your saying is, nobody is allowed to play anything unless the person who purchased the content is signed in to the console. So basically my friends will never be able to freely borrow ANY of my games ever again and vice versa? Oh and what about us with kids and 2 consoles? Say I purchase Skyrim 2 and we (4 of us) all make characters and its linked to my profile and the living room console. Now its friday and the kids come home from school and get on the living room tv to play games but my wife wants to play Skyrim 2 on our 2nd xbox one while im a work. By this rule she would need a totally separate copy at full retail price in order to have her own game with her own achievments. This is a horrible idea and it goes completely against the normal use case scenarios that come up every day in a house with 4 different xbox players and 2 consoles.

    Like

    • http://www.facebook.com/people/Curtis-Isabell/1036013363 Curtis Isabell

      basically, what they are saying is, buy a ps4.

      Like

      • Wade Gillis

        I think I may just do that! Its bad enough that I have to pay full price for 4 separate gold accounts on one console (because they removed the family plan) but now they wanna nickel and dime us for normal use scenarios. Screw this, having a PS4 will only cost me one subscription for the whole family and we will be able to borrow and swap games freely with no fees. Microsoft you just lost 4 customers…

        Like

      • http://www.androiddoes.net/ John E

        If you have a family account now, you can have it auto-renew and keep it according to XBox Support.

        Like

      • Wade Gillis

        thats the problem i didn’t and they discontinued it. so now im screwed.

        Like

      • http://www.androiddoes.net/ John E

        Yeah I had just renewed it when they said that, I was pissed. They sure didn’t do much to let people know you could have kept it.

        Like

    • TonyLN

      Skyrim 2 — that’s funny, first time I have really smiled since this blog was posted thanks!!!
      Anyway I agree with what you said.

      Like

    • http://twitter.com/smarinaccio Stephen Marinaccio

      Agreed. My friends and I often exchange games when we are done with them. Also, I have 5 xboxes between my two houses. I specifically bought one for my vacation house so I did not have to haul my system back and forth any more. Now, it looks like I’d have to pay a fee to play MY game on MY other Xboxes. OH, and don’t say “oh, well if you are logged in with your profile…” I don’t want to move my profile all over the place. I *like* having multiple profiles because people know where I am when I am on one system vs. another. That’s the way I like it, said and done. This new XB One seems a bit shady.

      Like

  • Shamar Henry

    kotaku says Xbox 1 Does Require Internet Connection, every 24 hours Can’t Play Offline Forever.

    Like

    • Robert Harding

      This day is an XBox nightmare

      Like

      • ElektroDragon

        Ok, so here is what you do. You keep the 360 forever and get whichever next gen console doesn’t pull this stuff. It’s not like there’s backwards compatibility anyway.

        Like

  • TonyLN

    I should say I might still buy a One — It does have some cool Entertainment stuff, and if I just used it for that it could compete very well with a Roku box. So if the One sales for $75 or less I may pick it up just for that… As long as all the entertainment stuff works with a silver account, because I wont be renewing my gold account.

    Like

  • Ivanx360xpira

    don’t worry guys, if this crime against consumers was really implemented by MS, big sellers and developers will laugh in our face (probably already laughing), and probably will push Sony to do the same…I really hope MS step back in this one…other than this and no backward compatibility I liked the console in general…

    Like

  • RoslindaleOne

    I just signed up to say how disappointed I am with this news.

    Like

  • Wayne Mathew Johnson

    1999..dreamcast is released,fails badly due to reasons out of it’s control,,but 14 years down the line is fearsly collected,games too

    2013 Xbox one is released and is like Marmite to it’s fanbase but still does decent in the markets,,,14 years in the future…………….this will be avoided like the plague for collectors of fine consoles and games because

    1,,The site/server where you could buy the pass codes has been taken down (reminds me of the chest in fable 2)

    2,,Because the site server is down,My Xbox one has no titles to play on it,so is resold for£10.00 on Ebay3001.

    What a Joke,M$ is truly a game company whos willy has surpassed it’s limit so has to screw the little guy over who collects stuff,,bad move M$,,and to think we (the great xbox consumer and follower) followed you and got you out of that whole you dug your selves into with the 1st xbox,thanks allot.

    Like

  • billjaxson

    I have 3 Xbox 360’s in my house. One is mine and the other two belong to my brothers. All 3 of us have our own gamertag’s and we all pay the XBL Gold yearly price. If I can’t continue to buy one game to use among three consoles in my own house, then I will not be buying the Xbox One.

    Like

  • Yamagushi

    You watched a movie, and didn’t pay to watch it. Sounds just as unethical to me. You want to be on the side thats making the stuff and not being paid for it?

    Like

  • Maximum Gamer

    Microsoft killing xbox, i’m sorry but next generation i will go to ps4 and PC😦

    Like

  • BetrayedByM$

    It’s blatantly obvious Microsoft does NOT CARE about it’s loyal customers, because we have all said we DO NOT WANT, always on connection or Kinect to be forced on us.

    and what did they do? they did BOTH of those things today. Just watch, when they launch this console it will fail so bad, an i hope it does. because MS said F*** you to it’s consumers, and that they DO NOT CARE what we want.

    No one matter how many times we tell them. WE WANT OUR CONSOLE TO PLAY GAMES, not TV , not waves our arms at it an talk to it !

    BUT PLAY GAMES!!!!!!!

    NO F***** KINECT BS, just give us games…you know, ON YOUR GAMING CONSOLE!!!!!!!!!!!! They just ignore us an give us the middle finger, and do
    what they want.

    I have to admit, i LOVE xbox 360 and have supported xbox for YEARS and bought it several times for several family members…. but what MS did today just proved it DOES NOT CARE NOR LISTEN to it’s consumers when we say NO KINECT and NO ALWAYS ON and let it be backwards cap or at least play used games…. instead MS gives us the BIG MIDDLE FINGER

    Like

    • Shaniqua1990

      nerd rage,
      you need to stop playing video games clearly you have no life beyond ur tv

      Like

      • Wayne Mathew Johnson

        I like how you thumbed your own comment up to make out that.

        1.you have a friend.

        and

        2. save a little embarrassment lol

        now,sit in the corner

        Like

    • http://twitter.com/UMJM13 John

      Speak for yourself instead of all gamers. Heck, if you even just want to speak for the constantly enraged entitled nerds that make up gaming blog audiences, feel free to speak for them too. But some of us can see the GAMING!!!!!!1111!11 development potential when every console is certain to have a Kinect.

      Also, show some creativity and imagine how the task switching or some of the other features touched on in a brief hour-long presentation could work in tandem with your gaming. I know they didn’t hold your hand or give you a list of 20 games to fanboy all over, but the potential to enhance your experience when you PLAY GAMES is there.

      For the record, I too would prefer some real clarification on borrowed game/mult-console gaming just like everyone else, but I suspect this is legitimately an issue where the exact calculus for how it’s going to work hasn’t been determined yet.

      Like

    • ElektroDragon

      There are always alternative gaming platforms my friend. MS doesn’t want disgruntled customers. At all.

      Like

      • BetrayedByM$

        Apparently M$ doesnt want ANY kind of consumer after this mess, unless you like waving your hands and calling out to your TV like some crazy person , just to switch a channel cause your to lazy to grab the remote an do it yourself.

        Sadly, it looks like Ps4 will win this one and I hate M$ for making me switch to Ps4. why couldnt the new XBOX just be like 360 but with upgrades! An fantastic games.

        Like

  • Grunhilda Nobnacker

    Someone needs to have a word with Phil Harrison, your VP.
    The interview with Eurogamer about Xbox One’s used games, followed by his interview with Kotaku to say that your console must be connected to the Internet every 24 hours is not filling me with any confidence in your new platform.
    Forget the corporate strategy, your loyal users deserve a definitive answer now. Otherwise, it looks like Microsoft are hiding something…
    Have respect for your customers by being honest or they will have no respect for you.

    Like

    • Alex_Atkin_UK

      Especially considering several of my friends who have Xbox 360s connect their consoles to the Internet about once a year, as they do not have broadband at home.

      Like

    • Ivanx360xpira

      they are definitely hidind something…

      Like

  • taran_kelly

    How about this, everyone who is pissed about this, give this comment a like(I don’t like asking for this) but it’ll let ’em know how pissed we are.
    Like if you hate the whole online bullshit
    Like you are someone who supports gaming
    And Like if you all you want to do is sit down and play a simple hassle free game without wanting stupid Kinect and TV gimmicks. (Buy game > Put game in drive > play)

    Like

    • DaWhiteBrotha

      Xbox will NOT be a purchase for me know. 10 years of Xbox Live will be gone as I now go to the PS4.

      If Sony is taking notes today they should already know they can win this generation ever BEFORE it ever launches.

      Who at Microsoft EVER thought this was a good idea? Seriously. Fire that person immediately. They just cost Microsoft MILLIONS of dollars in lost sales now.

      Hi, PS4 🙂 Good bye #XboxNone

      Yes, #XboxNone is an actual hashtag on Twitter now. Xbox is really that much of a fail on reveal day.

      Like

      • taran_kelly

        I prefer #XboxisDONE

        Like

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