With the latest Xbox One System update, we have added Clubs as one of the many new features. I wanted to let everyone know that based on the feedback received from our Xbox Insider audience and the data collected, we have adjusted the maximum of invites each club can send and go unanswered. Most clubs won’t notice any changes. But if you are one of the few clubs that has reached that maximum, when you try to send new club invites, only a subset will be sent. The other invites will be dropped silently. To avoid hitting the club maximum of unanswered invites, ensure that:

  • You direct future members of your club to hit “Request to join” instead of sending them an invite
  • You send smaller amount of invites to only future members you know will be interested in your club

If you are in the Xbox Insider program, be sure to file feedback on this or other features as that is the best way to sent ideas/feedback to the product team.

Recently, I’ve seen quite a few questions regarding the reputation system on Xbox Live. I wanted to outline what the reputation system is, why it’s important, how it works, and how we continue to evolve it.

What are we trying to achieve?

Xbox Live’s goal is to be the world’s best social gaming network for all types of players. We have a diverse and passionate community and all gamers deserve to be welcomed and respected. Xbox Live provides a host of features that enable members to share experiences and have fun together. Like many social networks, however, some people misuse the network in inappropriate or harmful ways. At Xbox, we do not tolerate this behavior and our rules around this are outlined in our Terms of Use. We’ve all seen our fair share of ‘bad apples’ at play: spammers, player-killers, people who constantly use foul language, people who send harmful messages, etc. These bad apples are a part of life but empowering our community with tools like the Xbox Live reputation system helps to make Xbox Live a more fun place for everyone to enjoy.

The Xbox Live reputation system

Reputation empowers community members to provide feedback with the goal of improving everyone’s experience and giving players the tools to identify those who may be exhibiting poor behavior.

Reputation works by keeping track of feedback that gamers receive as they interact with other players and games.

As you play online and interact with others, you may accumulate feedback in various ways:

* Your opponents might report you for being abusive in tone, for example, if you are swearing at them a lot.

* Your teammates might report you for intentionally team-killing.

* A game might report you for habitually quitting matches.

* A gamer might report you for posting an offensive comment on an Activity Feed.

* You might be muted a disproportionate number of times.

This feedback helps our algorithm identify which gamers appear to be behaving the most abusively. We know that most gamers don’t intend to hurt others; they simply may not realize that what they’re doing is offensive to others. So before we take any action against those gamers, we send warning messages to them to encourage them to shape up. If they ignore the messages and continue to accrue negative feedback, their reputation is impacted and we ensure that their ability to impact others is reduced.


How it works

The Xbox Live reputation system incorporates all the feedback that you’ve received during your last few weeks of multiplayer sessions to determine your reputation. Different types of feedback are weighted differently and our Policy & Enforcement Team often verifies feedback accuracy. We also use automated safeguards to ensure sure that feedback is accurate. As an example, we confirm that you’ve actually played with someone if you’re complaining about their multiplayer behavior.

If you get a large number of reports from other gamers, your reputation might drop to “Needs Work.” You’ll get a warning message from Xbox that you’re having a negative impact on other people and other gamers will see a “Needs Work” warning bar on your profile. It typically takes over a dozen unique reports or several dozen mutes for your reputation to drop down to “Needs Work.”

If you continue to get reported for your conduct after you’ve entered “Needs Work,” we’ll send you another message as a final warning. If you ignore this second message and get reported a few more times, you’ll enter the “Avoid Me” reputation classification. At this point, the network will limit your multiplayer experience and, depending on the game, you’ll either only be able to match with other “Avoid Me” players or have your microphone muted by default. You can always still play and chat with you friends but if you join a party with your friends, the whole party will be classified as having a bad reputation.


As you play additional hours of multiplayer without receiving negative feedback, your reputation heals. So if you wind up in “Avoid Me” or “Needs Work,” you can improve your reputation by playing multiplayer games, even with your friends. It takes a typical gamer a few months of play for their reputation to completely heal.

How reputation has evolved

We’re always listening for community feedback and making improvements. We’ve learned a lot over the years and we continually tune the system to make it work better. We’ve encountered issues with feedback accuracy, weighting problems, and gamers manipulating the system by blocking one another, so we’ve made changes like the following:

* We no longer incorporate getting blocked into your reputation. We know that some players block others to avoid playing with them again versus for abusive behavior, particularly in competitive environments.

* Members of our Policy & Enforcement Team are empowered to undo any feedback that they deem inaccurate; they can flag players as inaccurate feedback submitters; and If a player is being particularly abusive, they can issue suspensions.

* We’ve updated how reputation appears on the console and in the Xbox app. We’ve heard that our reputation “gas gauge” is confusing, so we’re moving away from this in favor of displaying a warning bar on the community-facing profiles of those with bad reputations.

Learn more

To learn more about your reputation, you can access your detailed six-month history here: https://enforcement.xbox.com/home/reputation. This page (sample below) provides a rolling six-month history of your reputation.

You can see your current reputation, how your reputation has changed over the last six months, the feedback that you’ve reported on other people, and a high-level breakdown of the types of feedback you’ve received.


There are three types of reputation feedback that you can file or have filed on you:

* “Fair Play” includes reports for quitting multiplayer matches early, participating in unsporting behavior such as team-killing or crashing into other players in racing games, and cheating.

* “Communication” includes inappropriate or abusive in-game or party voice chat and messaging.

* “User Content” includes any content that you publish to the network, like your gamertag, gamerpic, gameDVR clips, and screenshots.

In the sample above, this particular gamer was harassing people over chat and being a bad sport. He received over seventy reports from the community over the past six months (see “Feedback You’ve Received” section). His reputation dropped down to “Avoid Me” between May and July (see “Your Reputation Over Time” section).

The page also tracks the reports you’ve submitted on other people (“Feedback Filed by You”). To safeguard privacy, we do not display the account information for reporters of feedback to the recipients of the negative feedback.

Reputation is an important part of keeping Xbox Live fun and safe for everyone. As a member of the network, it’s important that you have the resources to understand how your reputation is impacted. We rely on the Xbox community to be our guide in tuning the reputation system and will continue to listen and make improvements to ensure the most effective and transparent system possible.

For more information about the Xbox Live Reputation System, check out this page.

Xbox 360 players in all Xbox Live regions can log on to Xbox Live May 1-3 for a full weekend of FREE online gaming with your friends.

You may have finished the single player, but that’s only half the game. We’re unlocking multiplayer on Xbox Live Gold to give you a chance to play your favorite Xbox 360 games online. Simply log on to your Xbox 360 during the Free Multiplayer Weekend and experience the fun of fighting side-by-side with friends and allies.

*Full details here. Games sold separately.

Starting today, Xbox Live Gold Members who don’t have an Xbox One yet can start building their library of Xbox One games directly from Xbox 360 by taking advantage of the Games With Gold program. You have always been able to do it this via the web and my monthly Games With Gold posts. But now, on your Xbox 360 console head to the special Games With Gold section from the link on the home page of the console and you can ‘purchase’ it there.

See the video above that will show you exactly how to do it. And don’t forget to grab your copy of Rayman Legends for Xbox One (along with Tomb Raider for Xbox 360.)

Larry Hryb 👶🏼 @majornelson

More @majornelson on Twitter

Earlier this week, Russ Pitts posted the second part (here is Part 1) of his look at the history of Xbox Live. Having worked on Xbox since 2003, I can say that this is one of the most comprehensive pieces I have ever read about LIVE. After reading this, I realize how lucky I was to be a part of this amazing history. Enjoy the read. I know I did.

Part 1

Part 2





The Xbox app on Windows 10 has an updated version available starting today. Our goal is to continue to provide monthly updates of the Xbox app, to collect feedback and ideas from our community. There are a few small updates this month with more to come going forward.

You will automatically get updated to the February version of the Xbox app, when it becomes available in the Store (Beta). Once you receive the update, your version number should be 2.2.1502.02017 or higher. You can verify the version number of the Xbox app under Settings. The following features have been updated this month:

• Top Navigation Bar. The smiley face  can be used to send feedback about the app to the product team, get access to forums for the Xbox app, and you can now rate the Xbox app.

• Friends. The user experience for Friends has been updated so that you now see Suggested Friends under a Suggestions header at the top of the Friends list, with a See all button to browse the entire list of VIPs on Xbox and People you May Know. Additionally, you can now start typing in the Friends search box to instantly find specific friends.

• Settings. Small fit and finish items were added to the settings page.


Want to help test out Windows 10 (and the Xbox app) ? Sign up for the Windows Insider program



I’m happy to share some cool new features already available on Xbox.com to enhance how you discover and interact with your family, friends and fellow gamers:

Activity Feed: You can see everything on your feed, make text posts, and like, comment on, and share feed items directly from your browser.

Suggested Friends: This feature will help you expand your friends network and find new people to play on Xbox Live with.

As always, if you want to leave feedback on these new features or propose something completely new, head over to Xbox Feedback.

Sling TV
Today, we’re pleased to share the news of a relationship with the newly announced Sling TV, which is backed by DISH. Sling TV is an over-the-top, television service that will deliver live sports, lifestyle, family, news and information channels, Video-On-Demand (VOD) entertainment, and the best of Internet video for $20 per month.

What’s more, as the first gaming console where Sling TV will be available, we’re excited to announce that all Xbox Live members will get an exclusive extended free trial for one month at launch.*

For more details, check out the announcement over at Xbox Wire.

*Sling TV is offered at $20 per month; Xbox Live members must sign up for extended free trial